iMovR is a leading American manufacturer of active office furniture, specializing in standing desks, treadmill desks, desktop converters, and sit-stand meeting tables. They also provide a wide range of ergonomic accessories such as monitor arms, keyboard trays, standing mats, and cable and power management solutions. Customers appreciate the high-quality engineering and well-built products, noting their durability and thoughtful design. The company’s customer service is frequently praised for being helpful, responsive, and understanding. Many reviews highlight the staff’s willingness to troubleshoot issues, offer guidance, and even provide video support when needed. Despite some past challenges with response times, recent feedback indicates significant improvement under new ownership, with customers expressing satisfaction with the support they received. The company demonstrates a strong commitment to standing behind their products and warranty, often going above and beyond to resolve problems, including sending multiple replacement parts or troubleshooting remotely. Customers also value the option to visit a showroom to see products before purchasing. Overall, iMovR is recognized for quality products and attentive customer care, making it a trusted choice for ergonomic office furniture.
Phenomenal service level from start to finish - Working with Cristal was a pleasure and she exceeded our expecations. This company deserves six stars for being responsive and customer-focused.
December 2023
Very fast customer service response and very helpful.
November 2023
I was having a hard time deciding what color I wanted to choose for the desk. I reached out on chat to ask for more photos of the colors I was interested in and they sent me a ton of photos and even offered a free sample. I had a great experience with the customer service and the product is awesome. 10/10 recommend!
