The North Face Bellevue Square offers a wide range of high-quality outdoor gear, including apparel, outerwear, backpacks, and shoes suitable for activities like hiking, climbing, snow sports, and running. Customers appreciate the store's helpful and friendly staff, with one reviewer highlighting exceptional customer service when a coat was replaced after a zipper broke. However, the store is currently closed for remodeling, which was disappointing for visitors planning a trip. Some customers note that the store's selection is limited, with a lack of shoe options and a less extensive inventory compared to online shopping. Despite the store's temporary closure and limited stock, many appreciate the positivity and kindness of the employees, who are seen as dedicated to providing a good customer experience. Overall, while the store's product selection and availability can vary, it remains a place where outdoor enthusiasts can find quality gear and enjoy friendly service when open.
I have had my black, knee length North Face coat for a while, and recently the zip broke. I went to the store to ask if they could help me get it fixed, and they gave me a new coat! I think this is excellent customer service! The assistant who helped me, Will was also fabulous and a great ambassador for the company.
June 2024
The sales associates at this location are very helpful!
December 2022
super nice people who are friendly and willing to help out!
