Metro by T-Mobile at 4120 Meridian St Ste 170 is highly praised for its friendly and knowledgeable staff. Customers appreciate the prompt and efficient service, often mentioning how staff members like Rafael, Jhoan, Cali, and Julian go above and beyond to assist with selecting the right phones and plans. Rafael is noted for handling multiple customers simultaneously, reducing wait times and making the experience smooth. Jhoan helped a customer choose a phone that fit their budget and explained everything clearly, ensuring they understood their options. Cali provided professional and courteous service, helping customers in a timely manner. Julian stood out for his helpfulness, professionalism, and willingness to find answers to questions, earning high praise for his customer service. One staff member was especially recognized for her exceptional attitude and dedication, remembering customers by name and handling their needs with assurance and professionalism. Overall, the store is known for its great customer service, knowledgeable staff, and friendly atmosphere, making it a top choice for prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers leave satisfied with their experience, highlighting the store’s welcoming environment and the staff’s commitment to customer satisfaction.
Best Metro store ive ever been Jhoan and David are really cheerful and give the store a chill vibe not to mention Jhoan goes above and beyond to make sure you get a great deal 20/10
February 2026
The guy tried to sell his personal cell phone to us and kept cutting us off as we talked. Keeping it at 4 stars since every other time has been great.
November 2025
We received excellent customer service from both the manager and the sweet young lady. They helped us figure out our accounts and also set up a new phone with ease.. I highly recommend this store to anyone needing any services to do with metro.. Thank you..