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9:30AM - 5PM
2551 Roeder Ave, Bellingham
Mobile Phones
“Five Stars - 10 if I could!! I took my Samsung phone for an emergency battery replacement, since the original had swelled up. I was worried about losing some sentimental photos, but Greg assured me that he'd get my phone back up and running. He was able to quickly replace the battery, and now my phone is like brand new again. Thanks, Greg!!”
“The young man was very helpful and extremely polite and professional. Unfortunately, he was not able to help with my cell phone issue, it needs to be a Verizon corporate store to fix the cell problem. He did what he could”
8:30AM - 8:30PM
1200 E Sunset Dr, Bellingham
Mobile Phones
“I just walked out of the store & had to write this asap, because, Brayden, the representative who helped me, was outstanding!!! In helping me solve my problems, he was courteous, professional, yet very friendly & exhibited a world of patience with me. He definitely went far abovre & beyond and I am so appreciative for his help (he resolved all my issues quickly & completely). As I said, he was outstanding and I think he should get a pay raise & a promotion!!!
Sincerely,
Nicole McLeod-Pacheaco”
“Awesome crew here and this store is ran very well. Always kind and professional. I've worked with them B2B and as just a consumer (just this week) and both experiences have been top notch. I had a blown subwoofer replaced and I was quoted one price and when I got the final bill it was almost $100 less than my quote. They honored the actual labor time vs what they quoted which I was ready to pay...I mean that's just good business right there. AND now I'll be a return customer forever. Thanks Bill and your team, good show chaps, good show!”
“Completed survey from yesterday at the ATT store in Bellingham. Erroneously gave Kameron a negative review. That was an error. Kameron was great. He was very courteous and resolved my issues. Chris P.”
“Stopped by here because my iphone 14 wasn’t charging properly, the port was all clogged up with junk. They promptly scraped out all the debris and gave it a blast with some compressed air and fixed it. Appreciate it!”
“Thank you so much for incredibly AWESOME service. Was having a problem with my phone not working correctly and needed a new one. The Manager and the Representative went above and beyond to get me situated with the new phone as well transferred everything from the old phone to the new without any problems whatsoever. Most definitely recommended”
“I want to specifically and personally thank both Rachel P. and Colton T. at this location for doing absolutely everything in their power to ensure a smooth transition from another carrier to T-Mobile earlier today. While I was activating a new phone as part of a deal, something had gone wrong when they tried to call for help at their support center, which resulted in a lengthy and stressful process for them to sort out while also having to handle unhappy patrons and extended service times. Both of them did everything they could to ensure the best service possible and provided excellent resolutions and made me feel valued, and like joining the carrier was a collaboration, not a contract. As a retail manager, I have to recognize and applaud their professionalism and patience when handling multiple stressful situations at once.”
“STORE HOURS ARE NOT CORRECT ON THE WEBSITE: THEY OPEN AT 11AM. This is not the store's employees' fault; corporate runs the website.
My ancient Galaxy S9 gave up the ghost after years of service. Daisy was very informative about pricing. I didn't qualify for any promo but I expected that. Fortunately, Boost now permits their staff to access Boost Infinite accounts (like mine) so swapping over to a new phone went smoothly. New Galaxy A16 works great! Thank you!”
“A big thank you to Oscar and his team. They are knowledgeable and service oriented and worked over multiple days to get us the best deal that met our diverse needs. I highly recommend T-mobile and the team in Ferndale, WA.”
“Everyone here has been perfect and today I finally had the backend info lined up and Sam crushed it professionally. So nice to have a pleasant experience at a cell phone store. Great job! ☺️”
“We received excellent customer service from both the manager and the sweet young lady. They helped us figure out our accounts and also set up a new phone with ease.. I highly recommend this store to anyone needing any services to do with metro..
Thank you..”
“Can't remember the name of the man that was working, but I went in there 3 weeks ago with a question about my current service. He was very helpful and got me situated fast.”
“Sienna was amazing to work with today! She helped us find new phone plans and hooked us up with a great WiFi system for our home! She was incredibly helpful! Highly recommend this store!”
“I really want to thank Grace who kindly helped me with an issue I was having with my phone. As I went to T-Mobile in mall and didn’t receive same type of service Grace went out of her way to help! Thank you! ?”
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“City Mac is fantastic! Responsive, efficient, and proficient! Thank you, Alex, for your assistance! Came in for a break in my laptop screen (I think) and they were communicative about everything from diagnosis and prognosis and they delivered a perfect laptop right on schedule. They even safely housed it until I returned from out of town. They’ve been the best local place for products and repairs that I’ve been to!”