Ernie's Automotive is a family-owned and operated business that has been providing quality car repair services in Bonney Lake, Washington since 2008. The shop is equipped to handle all major and minor repairs on foreign and domestic passenger vehicles, RVs, and light- to medium-duty trucks. Their team of ASE (Automotive Service Excellence) certified technicians employ the latest automotive technology to ensure reliable and professional service. Customers have consistently praised the great customer service and communication at Ernie's. The waiting area is described as comfortable, with reclining chairs and amenities like water provided. The staff, including Travis and Seth, are reported to be friendly, personable, and helpful, with no high-pressure sales tactics. Customers appreciate the detailed repair reports they receive, which are easy to understand. Ernie's has a reputation for honesty and efficiency. They have been able to quickly diagnose and fix issues that other shops were unable to address, getting customers back on the road the same day in some cases. Customers who have tried Ernie's after unsatisfactory experiences at other mechanics have expressed their satisfaction with the service and professionalism at Ernie's Automotive.
Corey and the rest of the staff were professional and accommodating. They didn't try to up-sale services unless it was really needed, which was a nice change of pace from typical auto repair shops.
June 2026
Thanks for your help Gary, a quick scan showed the problem with my Highlander was the engine immobilizer not reading the key every time. A quick and easy fix.
June 2026
They fixed everything that needed fixing or replaced. Great job and reasonable prices
