Ernie's Automotive is a family-owned and operated business that has been providing quality car repair services in Bonney Lake, Washington since 2008. The shop is equipped to handle all major and minor repairs on foreign and domestic passenger vehicles, RVs, and light- to medium-duty trucks. Their team of ASE (Automotive Service Excellence) certified technicians employ the latest automotive technology to ensure reliable and professional service. Customers have consistently praised the great customer service and communication at Ernie's. The waiting area is described as comfortable, with reclining chairs and amenities like water provided. The staff, including Travis and Seth, are reported to be friendly, personable, and helpful, with no high-pressure sales tactics. Customers appreciate the detailed repair reports they receive, which are easy to understand. Ernie's has a reputation for honesty and efficiency. They have been able to quickly diagnose and fix issues that other shops were unable to address, getting customers back on the road the same day in some cases. Customers who have tried Ernie's after unsatisfactory experiences at other mechanics have expressed their satisfaction with the service and professionalism at Ernie's Automotive.
Ernies has been consistently giving me outstanding service. They offered me a loaner car when they were working on my car. They will always be my go-to for my automotive care.
July 2024
Ernie’s Automotive handled my situation with my car perfectly. Very thorough, competitive, wonderful service.
July 2024
I had gone to two other shops before going to Ernie's. Neither one of them could give me a straight answer when it came to my car. Ernie's was honest and quick. They helped me get my car back on the road fast. The staff is amazing and very knowledgeable.
