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“Jairo was the tech for the oil change and Did a wonderful job! Wilson.A Checked all my filters and replaced what needed to be replaced! I always get great service here ? and always recommend this location to everyone the staff are very helpful and professional!”
“Corey and the rest of the staff were professional and accommodating. They didn't try to up-sale services unless it was really needed, which was a nice change of pace from typical auto repair shops.”
8AM - 5PM
19102 WA-410 Suite B, Bonney Lake
Auto Repair
“Someone recommended this place to me. But then my car died on the side of the road. It was the tow truck driver ((Green's Towing) that recommended this place and towed my car there. It's just a tiny little place right off of 410 near Walmart. You would drive right by it if you didn't know it was there. They are the best! Honest, friendly and efficient. They make sure everything is done right. I highly recommend them if you need any kind of service on your car. I later found out some friends of mine also take their car there!”
8AM - 6PM
20620 WA-410, Bonney Lake
Auto Repair
“Decided that it was time to get new breaks. The manager was very kind and helpful and took a look at my car to tell me what was in critical condition and what needed to be done. Job was done very fast and my car feels brand new. Thank you!”
“They replaced my passenger side mirror. They did a fine job. HOWEVER I want to call out the cleanup guys. My Ranger came back looking newer than it has in years. They even managed to get our scratches that I assumed would need to be repainted. Simply amazing!!!”
“I came in for a simple alignment however I just purchased my lifted F-150 from a hole in the wall place in lakewood. I was told ball joints in the front needed replacing & while they were doing that they found my driver's side U Bolts were loose in the rear. Henry the tech asked me if I heard rattling. Everyone has been in the doctor's office waiting for possibly bad news.Kinda how I felt but I told him yes and was professional enough to bring me out and show me exactly what was happening. I asked him if it was safe to drive and then he explained on why not to drive my new truck that I paid almost 20 grand for. I took his advice and parked it until they could get to it. ☆☆☆☆☆
They let me bring it in the day before and were kind enough to park it inside there garage because I had to go to work the following morning and had no one to bring it in☆☆☆☆☆. I dislike people that dislike professionals that find other issues with there vehicle and complain.
Thank that professional...your problems are not theirs as they are only trying to help and make your problems resolved.
Thank you to all that helped me, there are so many and I apologize on not remembering your name!”
“I got directed to five star glass through enterprise and they got back to me fast and helped me with my problem so i can get my windshield in, cathy was super helpful and the price was even better ?”
“I had a good experience at Big O Tires. The staff was courteous, professional, and took the time to explain the services my vehicle needed. The work was completed efficiently, and I appreciated the straightforward communication throughout the process. The shop was clean, the service was convenient, and the pricing was reasonable. Overall, it was a positive experience, and I'd consider returning for future tire and vehicle maintenance services.”
“They were quick, helped me out when the Federal Way location couldn't. Way better location go here!!! They made things right so they have awesome customer service also!!”
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“2 gentlemen helped me out, both were professional and very nice. Came in for a stupid reason and they didn't make a big deal out of it. I will be coming back.”