“Wow, a post office that is well staffed, short lines and. *AND* they actually have stamps to sell. I need an average hundred postcard stamps a week over the busy summer and buy 10 rolls at a time, but the last couple years it's been a trial to get more than a couple rolls or sheets at a time, spending 20-30 minutes in line. Yes I used to be able to use the online mail order, but lost access to the email I used. So I can't reset my password I used years ago, so I can't buy online.”
“I have nothing but positive things to say about this place, the staff are consistently helpful. I’ve been a resident of Federal Way for 12 years and not once have I had a bad experience here.
They always know exactly what to do. One tip I’d highly recommend is, whenever you’re shipping something, take the time to go to the front counter and get a receipt, it adds an extra layer of protection for you.”
“I love this little post office. I’m not super savvy on packaging and shipping stuff out but anytime I come here with questions or not completely sure what to do, the staff has always been so kind and helpful. And they are always so friendly and sweet to my kids. They do an amazing job here! The parking lot is very, very small with I believe only 4 parking spots, just as a heads up!”
“I want to share and give praise to Julie at the Orting post office. I sent an overnight, certified envelope on Monday the 22nd of July 2024. My overnight, certified envelope was promised to be in Utah by Wednesday the 24th of July no later than 6:00pm. If it didn't I would receive the $30.45 back that I paid for overnight premium, certified mail service. It's the United States postal service. If you can't depend on them then Wow. I did have a tracking number that showed it left Orting Monday afternoon and arrived in Kent at 11:23 pm. Needless to say it wasn't there by Wed, Thurs, Friday. Now I want them to hold it in Kent so I can pick it upand start over. I went back to post office on Thursday. I was told they would look into it and call me with update by the following morning. I did not. I called Friday afternoon, I spoke to Julie. She checked into my situation and informed me they hadn't heard back. She personally promised to look into this and promised to call me on Saturday with an update. I didn't have faith that she would call as they aren't open to the public on a Sat so I wouldn't be able to call her. To my surprise she called me first thing Sat. morning to say it had arrived in Utah and would be delivered that afternoon or Monday morning. The company in Utah called at the same time wanting to know why they had not received my money. On Monday morning Julie called me again to let me know my envelope was delivered and signed for. Julie is amazing, wonderful and restored my faith in the postal service. She went above and beyond. She could have told me to just keep checking thru the tracking site. Not only did she call Monday morning the post office in Utah called to assure me it was delivered and signed for. I will never forget, and I will forever praise Julie for taking the time to care, to treat others as she wants to be treated. God bless you Julie and thankyou from my heart.
Sincerely,
Deb Bosarge”
“This post office is huge and was NOT busy when I went there... Like, not even a little bit busy! I had to send my dogs prescriptions to his pharmacy (certified mail). I was in and out so quickly. I will definitely use this location again if I need to send a package or certified mail.”
“I just wanted to say how much I appreciate our mail carrier Stacy! We get our mail early in the day and she even drives up our driveway to deliver packages that don't quit fit the box.”
“Fast, convenient, lots of parking. There's gift cards and greeting cards available for sale inside during business hours only. Lobby open even after hours. Missing 1 star because entry area stinks, there's a homeless person leaving trash outside the USPS.”
“Auburn, Washington. Great service. Miriam was professional yet personable. Someone you'd enjoy having tea or coffee with and talk about anything and everything! I observed her coworkers being equally efficient and greeted all customers with a smile.”
“Self service is the most time-saving service I appreciate from this location! Easy and fast! Of course if packages are too large , you will need to stand in line for assistance but other than that for small to medium packages use the self service option available!”
“I just want to say thank you to bl post office! As a small business owner I ship a lot of stuff out from this post office they are amazing and help so much! Yes some days they close early due to staffing but you know what they kick but ! They are all nice n friendly if you need help they will help you.”