AT&T Store in Bothell is highly praised for its friendly and helpful staff. Customers appreciate the positive attitude, energy, and dedication of employees like Sapphire and Amanda. Sapphire made customers feel comfortable during their transfer from T-Mobile and was enthusiastic about the coverage and home internet options, especially the affordable $35 a month internet plan. Amanda is frequently highlighted for her excellent customer service, helping with data transfers, new lines, and resolving issues from poor experiences at other locations. She is described as understanding, compassionate, and going above and beyond to assist customers. The store employees are also noted for their teamwork, helping customers navigate different carrier issues and ensuring they get the right plans and devices. Many customers have stayed with AT&T because of the great service they received, especially from Amanda, who is seen as a key reason for their loyalty. The store offers a variety of devices, including phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans. They also provide nationwide 5G service at no extra cost with unlimited data plans. Overall, the store is recognized for its helpful staff, good coverage, and commitment to customer satisfaction.
Amanda and Sapphire were fantastic, staying past closing time to ensure all of my data was successfully transferred to the new device. Above and beyond service!
May 2024
Amanda is a phenomenal employee! She helped me transfer my data and hook up new lines at a great price! If you’re seeing this, ask for Amanda!
May 2024
Amanda has been the sole reason why I’ve stayed with AT&T. She goes above and beyond for me every time I interact with her and keeps things disclosed with pricing, plans, phones, etc. I appreciate her more than she could ever know. Thank you Amanda.
