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“Very happy with my whole experience at Thrasher’s Corner AT&T Store! Omar, Emma & one other person were very focused on handling all my requests & some glitches.
My iPhone 15 had been stolen the day before, but they quickly got my older phone set up. Also let me know about 55+ specials on internet & signed me up. THANKS to all!
Q
26 years with AT&T”
“I spilled water on my laptop, and it started to smell bad. I took it to other repair shops, and they told me to buy a new computer. Then I came here. He was very confident and said he could fix it.
He checked my laptop and explained the problem. I chose the express service. I sat there and watched him do the repair. It was amazing to see his soldering work.He fixed my laptop and saved all my data. My data was more important to me than the laptop. Thank you for the great service. I highly recommend this place!”
“Had to have main screens on both a iPhone and an iPad Air, devices ready on time and have been working flawlessly since. Wife is happy and saved a lot versus buying replacement devices”
“Shattered iPhone? Not anymore! Huge thanks to Jet City Device Repair for getting me in the same day and fixing my phone within just a few hours. Fast, professional, and so easy to work with. I highly recommend!”
“Gage did a wonderful job fixing the green line issue on my Pixel Pro 9 XL! It requires a screen replacement which thankfully was covered under the extended warranty. Would highly recommend for any phone issues, especially screen repairs”
“Went inside not even take 5min talk to the gentleman at the front desk, exchanged information totototo. Approved $1 down for finance. I recommend this place for everyone”
“Had an excellent experience at this AT&T store. Paige helped me with my business account, and she was amazing! Knowledgeable in both personal and business services, patient, and very professional. She explained everything clearly and made the whole process smooth and stress‑free. Great customer service all around. Highly recommend asking for Paige!”
“No wait, friendly staff, right selection for me. Renauld was super friendly and personable and had me on my way with everything I needed and a better deal on what I had in less than 30 minutes.”
“We came to the Edmonds store for assistance in finalizing unlocking our phone after having paid everything off. Even though Michael was ultimately unable to help us unlock the phone having tried the online option, they were immensely helpful and professional.
Unfortunately, we did not have the same experience with the Lynnwood store at the mall who were downright rude when we called them this morning. I would rate the Lynnwood store’s customer service as abominable. Why would we continue to pay $500/month for this type of service?
Overall, I highly recommend the Edmond store for your service and strongly advise you avoid the Edmonds store. For context, this is the first bad review I’ve posted online in my entire life.”
“My first time going into a phone store and not feeling like I’m paying for more than what I received. A huge thank you to Colby for his time, his patience, and positive attitude in helping me switch to ATT. I highly recommend this location but I especially recommend Colby, he actually knew what he was doing, I didn’t feel rushed out of the store by him, he made sure my needs were met with my new phone, it was a refreshing experience.”
“Wei-ing is a FANTASTIC consultant. We came in short of time and he made sure to inform us of all the information we would need to gather to switch providers.When we returned, he took the time to inform us about all our options and the benefits and drawbacks of each. Switching providers was proving to be a challenge. He was patient and kind through the entire process and we all celebrated the successful transfers as they finally went through.We had such a great experience!Thank you, Wei-ing!”
“Visit on Oct 2025
Reasonable prices, friendly staff. I value expediency, skill & reasonable prices for services rendered so, even if they were just meh & not friendly, honestly I'd be cool with it.
Needed battery change for Samsung Galaxy S23+. Battery was swollen & over heating. Reasonable prices. Went in, paid for it. Took a day to order battery. Day after that, I went in and they swapped it out on the spot, no more than 10 minutes. In and out. It's May 2026 & phone still going strong. No more overheating, phone freezing or any issues at all. 10/10 for me.”
“Alani was incredibly helpful to me,
I came in needing help to switch my service over and get a new phone FAST and she helped make the whole process completely effortless and a breeze. I was already stressed out doing all of this and she completely removed the stress by taking care of EVERYTHING in no time at all. If you go into AT&T in Kirkland and Alani is there, definitely go to her. ⊹₊⟡⋆”
“After a bad experience at T-mobile, I came to verizon & Kyle was very helpful. I was relieved to finally have some help. He was very knowledgeable and gave some great advice. Thank you!”
“Switched carriers after 20(?) years. Cut phone bill in half . $80 to$38! Some apps didn't transfer, calls not going through at first. Staff got me up , going!”
“I had the pleasure of working with Ethan today when I came in for help transferring a new SIM into my new phone. Ethan knew just what to do and got me up and running in no time. He is knowlegable, professional, and most importantly...customer service is not a lost art with Ethan. Companies take note, this is what keeps your customers coming back! AI and Chatbots are great and they have their place, but never forget the power of a real person connecting with your customers.”
“I'm a Dad who lives in another state away from my daughter, I needed to get my daughter a phone and I had to do it by long distance. Stephen J guided me in the steps I needed to take and the end result was my daughter getting the phone, Stephen helped, and went above and beyond to get my daughter setup, Thank you Stephen for great customer service”
“James B was amazing and helped us change phone numbers so my kids had easier numbers and helped us work through how to upgrade a number of lines efficiently! Nice people and great customer service!”
“I used to work for this company and had service with them for 7 years still strong. HIGHLY recommend .. No contract .. Month to month... Customer Service is phenomenal.Whatever phone you buy you own outright. You can upgrade whenever you want just turn off phone, take out sim, put sim in new phone, turn on and make a call. It associates phone with sim. NEVER take out sim or memory card with phone on .. It will make it corrupted and any pics or files will be lost forever.”
“The college kid who helped me was very helpful about lowering bill and had an answer for me on the scenario of any changes or not.. I also asked recommendation about the lowest but bargain iPhone and also gives me what option and cost difference scenario if I got upgrade with insurance or none and k was please with his knowledge except felt bad on not getting the phone the day of but I said I would follow up”
“Fernanda was amazing at helping get move my phone number Into a new account, as well as helping me get home Internet service.
She is extremely friendly, and helpful and patient and my experience with her was Truly wonderful! ?”
“Nyair Omari is top notch! This young man provides excellent customer service! He was extremely understanding about my ordeal and he went above and beyond to resolve my phone issues today!”
“I recently had a complex issue regarding a closed T-Mobile account and an older phone belonging to a family member. David P. at the Northgate location was able to investigate my situation and come up with a plan that resolves my situation. I greatly appreciated his expertise and troubleshooting skill.”
“I had an issue and called 611. My call was answered pretty quickly and the lady stated she would access my account and help me. After I gave her a code she sent to my phone, she said she would put me on hold and be right with me. 30 minutes later, my call ended up going to a survey line. I didn't leave a very high rating and another lady came on the line and apologized that I hadn't been happy with the assistance I had received. She asked what caused me to rate the service so low. After explaining, she apologized again and immediately jumped into my account to assist me. After an hour of hard work on her part, we were able to fix the issue. I asked her to send me back to the survey again so I could give her a rating. She said it is only one survey per call. So I am leaving a review and I hope Metro sees it and gives her the raise or promotion she deserves. Her name is Brandy M. from the Escalations department. I have been a customer for a long time and NEVER have I had such great service as today. Thank you Brandy M. and may you get the recognition you truly deserve!!”
“My iphone died out of nowhere, and I was having issues getting my new phone set up and icloud problems. I went into the Alderwood Mall store expecting another headache, and instead, was in and out of there in 10min with my phone hooked up and working perfectly. Jasson was super friendly and knowledgeable, and made this by far the best Tmobile experience I've ever had. Please give this man a raise.”
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“Niko is GREAT, he has a great attitude, he is very calm, very professional and I hugely appreciate that! Qualities as simple and basic is that are still hard to find; Niko is now my go-to Verizon point of contact and I highly recommend him if you need any sort of support with dealing with Verizon!
For anyone having a hard time with a big company like this, you are not alone - for some ungodly reason they make it super complicated and frustrating. But having someone like Niko to talk to and get information from is a huge help.”