Mobile Phone Accessories near Bothell, WA
30 locations found near Bothell
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Mobile Phone Accessories
Mobile Phone Accessories
“I met with Katlyn Szczypiorski at the Bothell store and she was very helpful. I was very frustrated from getting nothing but the runaround from AT&T's customer service phone lines. Katlyn explained how it worked. I am still waiting for the ability to enter the code she gave me but hopefully, AT&T will push out the old error code by tomorrow.”
Mobile Phone Accessories
“Ryan and Ethan are the best! I always walk out of Jet City Device Repair with a smile and my device good as new! Thank you! They responded quickly to black screen of death! Love these guys!”
Mobile Phone Accessories
“I have limited needs for device repair. That said when I do , because I am technically challenged, I am vulnerable to being oversold. I discovered Jet city about five years ago. They are rare. So many places are most interested. In how many dollars they can get. Not so Jet City. In contrast the “ how can I help” is the message and there fees are more than reasonable. I regularly recommend them to my friends.”
Mobile Phone Accessories
“If I could rate higher than a 5, I certainly. The man who owns this company is friendly, professional, meticulous, and quality focused. I was looking for a phone repair shop last minute and I'm glad I came here. This is a black owned business that goes above and beyond. Therefore, you have my business & referrals!”
Mobile Phone Accessories
“Great store! Shout out to Xander for making the entire upgrade experience seamless and incredibly positive. He really took the time to go through all our options and explain the trade-offs with the different models and plans. A win win all around and we’ll be back!”
Mobile Phone Accessories
“Excellent excellent service . best Service i've ever had there period. your manager is wonderful and the person he was training is Going to be a great addition to the team. thank you so much because of them I will be back. I came in just for a cell phone and I ended up walking out with a wonderful deal with a cell phone and a laptop. Thank you”
Mobile Phone Accessories
“Alex helped me by putting a new screen protector on my iphone 8 plus even though it’s super old and they don’t have the same screen protectors for sale any more. I will definitely come back when it’s time for an upgrade! Thanks Alex!”
Mobile Phone Accessories
“Joseph was a true professional with a vast knowledge of the products and services. We felt very confident in our upgrade and Joseph patiently answered all of our questions. Thank you!”
Mobile Phone Accessories
“Really great, quick service! I brought my phone in to repair the back screen yesterday, and thought I'd have to schedule an appointment in advance or something. I was just told to come back the next day, and it took 20 min to get it fixed. So happy I came here!”
Mobile Phone Accessories
“Thank you for helping me today. After the frustrating experience at the first ATT branch, I decided to give it another shot and visited a this branch. In just one visit, the staff at the bellevue branch efficiently and accurately resolved my issue, completely contrasting the ineptitude I encountered previously. It's astounding how a single visit to the right branch made all the difference in rectifying the situation.”
Mobile Phone Accessories
“Jenine G. Helped my husband and I both get new phones, understand our current plan and helped answer every questions we had (close to a million questions haha). Thanks so much Jenine, truly appreciate you!”
Mobile Phone Accessories
“Wei-ing is a FANTASTIC consultant. We came in short of time and he made sure to inform us of all the information we would need to gather to switch providers.When we returned, he took the time to inform us about all our options and the benefits and drawbacks of each. Switching providers was proving to be a challenge. He was patient and kind through the entire process and we all celebrated the successful transfers as they finally went through.We had such a great experience!Thank you, Wei-ing!”
Mobile Phone Accessories
“I needed help moving a line off Verizon last night and came in a little late but Emma was awesome and super helpful staying with the process until it was done. It was like the exact opposite of my experiences with their competitors, so assuming the line service is also 10/10, I'll be staying with them. Thanks again.”
Mobile Phone Accessories
“I began this adventure with Robby assisting me. I could not complete the transaction without a transfer PIN from my current carrier. So I left & gathered the necessary information.A few days later, Oz was the helpful & cheery associate who helped me in completing the task of porting my number from a different carrier to my existing AT&T account.There was a bit of confusion during the process, Oz & I figured it out. I’m so grateful to have what I thought would be a dreadful chore all wrapped up!Oz also helped me set up Max that’s included on my account & I’m thrilled to have this feature!This type of superior customer service makes a difference for me!Keep up the good work, Oz!”
Mobile Phone Accessories
“Taylor is the nicest person I have ever met. I got locked out of my car just outside the store and he was extremely empathetic. Must be a great place to work if your employees are so willing and able to help anyone and everyone. Thank you!”
Mobile Phone Accessories
“Brought 2 phones that we had recently purchased online into the store, one to return and one to trade in. David (manager) helped walk us through our options and helped us with the lengthy return process. Appreciate the help we got today - thank you!”
Mobile Phone Accessories
“Jermani at my local Verizon Mill Creek store was amazing. He was professional and thorough in overcoming issues with my phone. Never met anyone so patient. Admirable! Thank you!”
Mobile Phone Accessories
“Very helpful and informed staff! I came in to get my phone charing port cleaned and have a diagnostic run on my laptop and both were done promptly and professionally. Highly recommended for any tech repair.”
Mobile Phone Accessories
“Called and spoke to a lady regarding an issue I was having with another Cricket Wireless store and needed information for the store manager although she didn't have much knowledge of how to assist me she used her resources to help me best as she could and I was appreciative.”
Mobile Phone Accessories
“Tyler was extremely helpful when I came in with an issue. I went to the Everett AT&T location twice before this and they kept messing up my order for the new iPhone 15. I placed my order back in September and at the end of October I received a text that my order canceled when it should have shipped. Went back in to the store to find out the girl that helped me the first time put all of my information into the system incorrectly. It was just a mess. Once I went to this location, Tyler was quick to solve the issue and did everything perfectly. I got my new phone 2 days later!! I definitely recommend going to him for any help you need!!”
Mobile Phone Accessories
“I had been putting off buying a new cell and tablet. I just don't patience to go into a retail store.My representative Kailani was attentive and patient in handling the process of upgrading my cell.She took the time to ensure each customer that entered the store, they would be helped asap. Five stars for customer service.I felt comfortable in this environment.Will definitely be returning in the future for any wireless needs.”
Mobile Phone Accessories
“My 83 yo mom bought her first smartphone here and the associate was really patient and helpful. She gave options clearly and explained things well. It was a good experience.”
Mobile Phone Accessories
“So impressed with Christopher at this location. iPhone 11 to 15 Pro Max 1Tb, new plan, new number, whole enchilada. Data migration was flawless, like seriously, flawless. He did all this in less than 30 minutes and we spent the whole time chatting about gaming - old school 90s stuff, TA, Halo, FF. ATT Brass need to pay attention here, this cat is your Director of Customer Experience for the Americas! You need to pay this man or I will! Chris: safe travels, my friend - enjoy that FF7 downtime. ?”
Mobile Phone Accessories
“Don't often take the time to write a review, but had a fantastic experience with Kyle at this store today. Called in this morning to the call center to ask a couple questions about setting my mom up with her cellular watch to keep her safe as she ages - the customer service agent was so frustrating I just decided to go into the store.Kyle went above and beyond to take care of us - setting my mom up, helping choose a number from the same FL area code as her phone, double-checking that her address was correct in case of a 911 call... and on top of that, helped me with upgrading my plan, saving money, increasing speed, and getting me my best discount (teacher)...Truly awesome experience with this store - thank you Kyle for caring about the customer!”
Mobile Phone Accessories
“I used to work for this company and had service with them for 7 years still strong. HIGHLY recommend .. No contract .. Month to month... Customer Service is phenomenal.Whatever phone you buy you own outright. You can upgrade whenever you want just turn off phone, take out sim, put sim in new phone, turn on and make a call. It associates phone with sim. NEVER take out sim or memory card with phone on .. It will make it corrupted and any pics or files will be lost forever.”
Mobile Phone Accessories
“I appreciate Jas helping with wonderful customer service and it was seamlessly done. I look forward to your service in future. I have been your customer since past ten plus years and everytime I was treated with excellent service.”
Mobile Phone Accessories
“Fahim H., the associate who assisted me, was very knowledgeable and patient. I came into the store a few weeks earlier to ask questions about opening an account and he helped me during that visit as well. When I arrived yesterday, Fahim remembered our previous conversation and was able to help me choose the perfect plan. This experience was the most positive that I've had at a cellular store and believe Fahim is a wonderful employee. Thank you!”
Mobile Phone Accessories
“Jorge was amazing, he was patient , kind and very willing to help. Without him I would of not made it this far in my process of fixing my phone. He was the best, and I recommend anyone who goes to T-Mobile to visit and ask for him.”
Mobile Phone Accessories
“Henry Hernandez helped me find a battery pack that I needed so badly that day.He even went above and beyond and offered to charge my phone and the battery pack for a few minutes so I can use my phone to do some contactless transactions while shopping. Such a lifesaver and wonderful customer service!”
“Mirroring a lot of comments here, but I have used this location three times, have had three different employees help me, and they have been universally wonderful. I’m so grateful to you guys!”