This Verizon store provides an exceptional in-person wireless experience. The location has a large staff, so customers do not wait long to get help. Reviews consistently note that the employees are universally wonderful, polite, respectful, and professional. They offer exceptional service and care, often going above and beyond. Staff members listen to issues, make customers feel understood, and help ease worry, leaving people as very satisfied customers. They provide help with phone upgrades, account reviews to take advantage of promotions, and can even help lower phone bills. The consultants are extremely knowledgeable and take time to walk customers through steps without pressure. The store is recommended for an upright phone sales experience, where shoppers can get help with devices and also shop for wireless accessories and the latest promotions.
I went into the Verizon store on Bothell today wonderful customer service Oz was absolutely terrific very knowledgeable he took the time to explain everything we got two phones i will definitely be coming back in the future 10/10 service highly recommend.
January 2026
I came into the Verizon store today Oz was wonderful he helped me get a new phone set everything up was super friendly very polite and explained everything in detail I will definitely be coming back to this location in the future.
January 2026
A salesperson. Niko, helped me with a complex problem to my satisfaction. He patiently listened to my issues, answering all my questions in a polite, professional and respectful manner and kept at it for a very long time.. I left the business a happy customer.
