Kitsap Muffler & Brakes is a highly regarded auto repair shop known for its excellent customer service and top-level professional work. Customers consistently praise the shop's prompt, friendly, and knowledgeable staff, who go the extra mile to ensure a positive experience. The reviews highlight the shop's ability to quickly diagnose and resolve a variety of issues, from broken exhaust hangers to noisy exhaust systems. Customers appreciate the team's willingness to walk them through the available options and provide transparent pricing, without trying to upsell unnecessary services. Many reviewers express their gratitude for the shop's flexibility and responsiveness, particularly in cases where a quick turnaround was crucial, such as when a customer's work van was in need of repair. The team's commitment to getting customers back on the road as soon as possible is consistently praised. Overall, Kitsap Muffler & Brakes is described as an "old school" shop that values customer satisfaction and delivers high-quality, reliable auto repairs at reasonable prices. Customers consistently recommend the business to others, citing the professionalism, honesty, and expertise of the staff.
