West Hills Ford is a highly regarded dealership in Seattle, known for its fair, helpful, and honest sales team. Customers appreciate the extensive lineup of Ford vehicles available, including various models like the Bronco, Explorer, and Bronco Sport, ensuring there is something for everyone. The dealership also offers a diverse selection of pre-owned cars. Many reviews highlight the competitive pricing at West Hills Ford, making it a go-to destination for those looking for the best deals in the area. Customers have shared positive experiences, from leasing a 2023 Ford Expedition to purchasing a 2024 Raptor, praising the easy and straightforward process. The service department at West Hills Ford also receives commendations for its attentive staff, particularly a service writer who is knowledgeable and dedicated to customer satisfaction. While some customers note that wait times for maintenance, such as oil changes, can be 1.5 to 2 hours, they find the experience overall to be worthwhile. Many customers express their intent to recommend West Hills Ford to friends and family, reflecting the dealership's commitment to customer service and satisfaction.
The most enjoyable experience at a dealership we have had!!!
August 2026
Kaitlyn made sure my concerns were quickly and efficiently addressed. Her communication is well above par and I always feel I’m a valued customer when my vehicle is under her care. She is an outstanding service manager.
August 2026
They were very friendly from the moment I arrived. They explained in detail what my vehicle needed.
