Shipping Centers in Burien, WA

“I was searching everywhere for a notary on a Sunday afternoon. UPS Burien was responsive (via phone) and open. Keanu did a great job getting my document printed, signed, and sent off in less than 20 minutes. Thanks yall!”

“I wanted to recognize Darlethia for providing such exceptional customer service today. I came in with around 20 Depop packages to ship, and what should have been a fairly quick transaction turned into a much longer one because the thermal label printer kept malfunctioning. Every time it printed a label, it would jam, and she had to stop, fix it, and readjust everything before continuing. From what she shared, this has been an ongoing issue with the printer for quite some time.

Despite the constant technical problems, Darlethia remained incredibly patient, calm, and kind throughout the entire process. What could have been a 15-minute transaction ended up taking closer to 40 minutes, yet she never made me feel like I was an inconvenience or rushed me. She stayed positive, worked through every single issue, and was determined to make sure all of my packages were shipped successfully.

It’s easy to provide good customer service when everything is working properly, but it’s much harder to maintain such a positive attitude when you’re dealing with equipment that keeps failing. Darlethia handled the situation with professionalism, grace, and genuine kindness from start to finish.

I truly appreciate the extra time and effort she put into helping me today. Employees like Darlethia are a huge asset to USPS, and I hope she receives the recognition she deserves. Thank you again for going above and beyond to make sure all of my packages made it out today!”