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“Shout out to the Amazing Susie! My package didn't make it to my home on Friday, so I arranged pickup at the Seattle hub first thing Monday morning. Miraculously, Suzie was able to nab my package off the courier's truck just as it was about to leave for my home, where I wasn't. Not sure how the wires got crossed, but documents I've been working on for two years can now fly with me to Chicago in about two hours thanks the help of one lovely person named Suzie.”
“I hadn't been to Alaska airlines cargo facility in 20 years so this is a much newer facility. The people who work there helped me to navigate where I had to go and it turns out there's 2 buildings next to each other(I didn't know that) so one was drop off and the other pick up and of course I went to the first one that I saw (wrong one) but the folks entered my paperwork and kindly directed me to the next building!”
Shipping Centers
Shipping Centers
Shipping Centers
“We try and use Southwest exclusively when we have a family sending a loved one home. My wife and I also fly them most times and have for years. Every time we need a transfer for a loved one they have been easy to work with, the price rarely changes, the staff is respectful and caring, and the experience is always top notch. No hassle, no attitudes, just good old fashioned customer service! Thank you and keep up the good work! We appreciate you!”