“I always check here before running into Wenatchee or Leavenworth and a lot of the time I don’t have to leave Cashmere because of this awesome little hardware store. On top of that the owners are incredibly helpful and super nice! Our family is thankful for Clifford’s”
“??The folks at Ferguson Plumbing Supply were helpful, friendly and although I didn’t know the correct terminology for what I was seeking as a low-profile drywall hole covering over a water shutoff valve area in the utility closet (14x14” Access Panel), they knew exactly what I was describing. We got another plumbing Access Panel as well (8x8”), also for use in our new building. We will be coming back for a hot water heater and other items soon.???”
“Good assortment of tools and useful devices at prices that don't kill you. Staff is always friendly, too. We've bought a number of items at these stores over time, and they have held up well.”
“I came from Seattle to Wenatchee for a family camping trip, and I needed firewood to start a fire. I’ve been to other Home Depot locations before, but I have never had an experience like this one. From the moment I walked in, someone greeted me right away. The staff here are incredibly kind and helpful — not just one person, but everyone I came across. There were about four or five different employees who interacted with me, and every single one of them left a great impression on me. What really stood out to me were the small things that many people might not even notice anymore. For example, when they saw I looked a bit confused, they came up and asked if I needed help. Even as they passed by, they checked in and asked how I was doing. At checkout, they made sure I didn’t have any questions and were very attentive. You can tell they truly care about their customers. Even as I was leaving, they wished me a good evening. I was genuinely impressed by the level of customer service here. This was one of the best experiences I’ve had at any Home Depot. Thank you to the entire team for making my visit so pleasant!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.