Ford Parts - Awesome Ford is highly praised for its excellent service, knowledgeable staff, and customer-focused approach. Customers appreciate the friendly interactions with team members such as Chris, Jerry, Ethan, Ryan, and Paige, who go above and beyond to ensure a positive experience. The dealership offers a wide selection of vehicles, benefiting from being part of five dealerships, which provides more choices for customers. Many reviews highlight the honest communication and lack of pressure during purchases, making customers feel valued and respected. Service is quick and efficient; for example, Ethan managed to fix a stereo system and tighten a door bolt in about 10 minutes at no cost, leaving customers satisfied and on their way promptly. The dealership also helps with parts and repairs, ensuring timely assistance so customers can get back on the road quickly. Customers from nearby towns like Kelso choose Awesome Ford for its better treatment and reliable service compared to local dealerships, especially emphasizing that they do not require non-refundable deposits. Despite the challenges of the 2022 car market, including long waits for ordered vehicles, Awesome Ford maintained all promises, including pricing, rebates, and credits. The staff’s responsiveness and follow-through during complex purchases, such as ordering a Mach-e, earned high praise. Overall, Awesome Ford is seen as a trustworthy, customer-oriented dealership that provides great service, a wide selection, and a positive buying experience.
Great service from Chris and Jerry. Among other things, I was pleased to find Delvac 10w-30 full synthetic in a diesel rated oil at a great price.
May 2024
Always trust NAPA to have what you're looking for. This place is great. Good location.
November 2022
My car was broken they helped me to get all the parts and to get it done in a timely manner so that I could get rolling again all the people I worked with were great understanding knowledgeable people would recommend anybody to work with these fine people
