“Always courteous, helpful and efficient. If you call or walk up they will rush to fill your scrip unless they are out of stock. They have even provided emergency doses when I forgot medication when traveling.”
“Dealing with new insurance has been a nightmare. It's absolutely flustered me. I had the pleasure of speaking to Dalina on the phone in the pharmacy. She helped me get my insurance updated and my prescription list organized. As a neurodiverent individual, Im looking for patience and compassion. I got that and more with Dalina. Thank you so much!”
“Like another reviewer, I'm pretty shocked at some of the bad reviews. I've used pretty much every other pharmacy there is and have now been using Fred Meyer in Covington for about 4 or so years. And I cannot say enough good things about them! They are truly the best pharmacy I've ever used. When you call, they answer immediately. When there's anyone in line, every employee available will hop on a window to help. Even if there's only two people in line and one is being helped, someone else will always immediately hop on a window to help the one other person. The customer service here really is above and beyond. I also have certain regular prescriptions that tend to get discriminated against. I've had plenty of other pharmacies try to play doctor instead of MY doctor and try to dictate for themselves what I should and should not be taking and when, and just generally treat me poorly based on my prescriptions. That has NEVER happened here. I have actually never had a bad experience here ever. On top of making sure everyone - in person and on the phone - is helped as quickly as possible, the staff here are always kind and courteous and never judgemental. I'm not sure what has happened with the other people who have said they've had bad experiences, but that actually makes me a little sad because I am so grateful and appreciative of the people who work here. They are amazing and I've never had such a wonderful experience with a pharmacy - ever. Thank you all for everything you do!”
“I use the compounding pharmacy and find the staff knowledgeable and efficient. Recently our cc was hacked so we were issued a new one. Unable to process my medication payment, Trey followed up telling me of the problem and it was quickly resolved. I received my medication and Trey procured payment. Thank you Trey!”
“The store manager was AWESOME Today! My Daughter made an online photo request error and sent to the state of Georgia instead of Washington, and after the error was realized and my Daughter resubmitted the Store Manager IMMEDIATELY processed for me while I waited because I needed Today. THANK YOU!!!!”
“I really don't understand how this pharmacy got some bad reviews. Maybe the people think if they do that, it'll steer people away so they won't have to stand in line. Actually, I've rarely had to stand in line. And the people behind the counter, including the pharmacists, have always greeted me with a smile and have treated me well. I won't go to any other pharmacy. This one is great.”
Loblaw Companies Limited is putting serious money into its retail network this year. Canada's largest food and pharmacy retailer announced it will spend $2.4 billion in 2026 to open new stores, renovate existing locations and strengthen its supply chain. The company plans to open 70 new stores in 2026. That includes 34 Shoppers Drug Mart and Pharmaprix pharmacies and care clinics, along with 31 hard-discount No Frills and Maxi grocery stores. On top of the new openings, Loblaw will renovate another 191 stores and continue construction on a roughly 1.2 million-square-foot automated distribution center in Caledon, Ontario.
