Murray's CARSTAR Collision is highly praised for its excellent customer service, clear communication, and high-quality repairs. Customers regularly appreciate how well the staff keeps them updated on the progress of their vehicle and how smoothly the scheduling process goes. The team is known for completing work ahead of schedule, often earlier than estimated, and ensuring the cars are returned in excellent condition, sometimes even cleaner inside than when received. Many reviews highlight their ability to handle specific needs, such as working with rental car coordination and insurance companies seamlessly. Despite delays in scheduling, the shop maintains a strong commitment to timely completion and quality, with some repairs finished over a week early. Customers also commend the professionalism and thorough explanations provided by the staff. Overall, Murray's CARSTAR Collision offers dependable, friendly, and expert auto body repair services, making it a trusted choice for collision repair needs.
Beware!! This place is a complete rip off!! Do not trust the estimator Gina with the funny looking eyebrows. She a liar and a cheat. She was trying to way over charge me for car repairs thinking I didn't know better and wouldn't look into her lying estimate. Do your research. I will be reporting her and this business to... read full comment
October 2024
They worked on our model y following a collision and I’d absolutely take our car back to them if ever we needed repair services again. Very good work and gave us plenty of updates on the status of the car.
October 2024
Excellent customer service! I was regularly kept up-to-date with the progress of the work being done on my car. I requested they expedite the work as I Needed to leave the state, They made every effort to do so and accomplished a quality job ahead of time.
