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“The young lady (sorry for not remembering her name) that helped me was exceptionally great! I needed that professionalism performance which eased my anxiety, and I had a great day after our interaction. Thank you! Alvin Bright”
9AM - 5:30PM
2201 N 12th St, Joint Base Lewis-McChord
Credit Unions
“Helped me setup an account quick and easy and reached out for any questions I had pertaining to problems and had as well as helped me understand exactly what I was doing over 10/10”
9AM - 5:30PM
9035 Jackson Ave, Joint Base Lewis-McChord
Credit Unions
“Julie and Hyojin were amazinnnggg!!!! They helped me not only get the best deal possible, but also actually understand my credit better and what steps I needed to take to improve it long term. They walked me through paying off my debt strategically instead of just throwing money at it blindly, and helped me set up both short-term and long-term savings goals too. Both were sweet and knew exactly what they were doing.
What I appreciated most was that they genuinely cared about helping me build a better financial future. They made everything feel way less overwhelming. Highly recommend if you want someone patient, knowledgeable, and truly looking out for you. :)”
9AM - 5:30PM
8308 Quinault Dr NE, Lacey
Credit Unions
“This location had the best customer service. I wish I had got her name but she was phenomenal and made my day. Very professional and made opening a checking and savings account easy. She was very informative and possessed alot of knowledge. A big thank you”
“TAPCO is a nice financial institution. Offers all the regular financial services a bank normally offers.
Also everyone that works there is professional, pleasant, informative and helpful.”
9AM - 5:30PM
6310 Mt Tacoma Dr SW, Lakewood
Credit Unions
“It was such a pleasure working with Mr. Mohamed Abdullahi. He was so pleasant and helpful which got me off to a wonderful start and beginning to my first but not last LLC. Thanks Muhamed”
“Kristina was incredibly helpful and made the entire experience such a positive one. I truly appreciated her patience, excellent communication, and resourcefulness throughout the process. She went above and beyond to help, and it made all the difference. Highly recommend!”
“Rachael M was terrific. She was knowledgeable, kind and persistent. She is very patience,she explained things thoroughly. She is truly an asset to the Harbor stone CU team.
My husband and I are so grateful.
Lorraine Auerswald (Villars) and David Villars.”
9AM - 5:30PM
4323 Bridgeport Way W, University Place
Credit Unions
“Great experience with Liam Ortega-Absher! Helped me with opening a business bank account. He made the process very easy and smooth! He’s also very welcoming and professional.”
“Laura at BECU is amazing! She made everything simple and stress-free. Super friendly, patient, and really knows her stuff. You can tell she genuinely cares about helping people. I truly appreciate her support—thank you, Laura!”
“Absolutely awesome. Joining this credit union was the best thing that I have done. The people are so friendly and so helpful and they let me ask tons of stupid questions. I have never had a problem or a situation that they couldn't help me with. I feel like they take good care of me financially. It is a very good institution but the people are absolutely what makes it excellent.”
“I like you guys but you really need to deal with the drive thru situation
It is impossible for members who drive trucks to go thru it without expensive damages to our vehicles
at bare minimum you need to put up signage advising that the drive thru is only for compact cars”
“I don't know why others have negative reviews of this CU. I have had several CU's. Three of them were good in the beginning, and went terribly bad later. TwinStar (now Peak) is one of them. I have always had a great experience with NCU so far (3-5 years I think)?”
“I came in to BECU to get a new loan as my prior loan helped a lot with debt issues, and needed a new loan to make it less stressful to move. There was no wait time and I immediately was able to work with Jaclyn to determine what loan offers I could possibly take and get the help I needed.
We spent a lot of time discussing my financial status and where I could possibly go from here as well, helping educate me on how to better spend money. I am always thankful for BECU as someone who was never educated on finances at all. They are understanding and listen to what you think might be best, and guide you the right way.”
“Amazing customer service. Clean facility. Every time I visit the staff is welcoming, and happy to be working there. The phone call support is top tier as well, Cindy was a great help.”
“I had the pleasure of working with Emily at Harborstone Credit Union in Lacey, WA, and I can’t say enough about her professionalism and kindness. From start to finish, she was an absolute joy to work with—always pleasant, patient, and attentive. I had an issue with a cashier’s check through shared banking, and Emily handled it with exceptional care, clear communication, and genuine dedication to getting it resolved quickly. It’s rare to find someone who blends professionalism with such a warm, approachable attitude. Thank you, Emily, for going above and beyond!”
“Today I had a superior customer service experience at Navy Federal credit Union thanks to Miss Arlene, personal banking officer. She knows her stuff inside out, and was able to tell us the best rates on the certificates of deposit. Additionally, this credit union has a very large and spacious lobby. The folks are very friendly, and the lines move fast. Privacy is of their at most concerned. They have instituted checks and balances to make sure that hackers cannot get into your personal banking. I love them.”
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