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“Gabe helped me Buy the new iPhone 15. He transferred everything over and that was great but then there was something wrong with my email and I had to come in twice to fix it and each time he did it quite expertly even when it didn't work the first time . he has great work habits and skills, and a kind and patient teacher . Great Verizon worker!!”
“Jude was very patient and helpful at Verizon ? took us a looong time to get my Pixel9 phone to activate. He was SO patient, professional, and persistent. In getting new phone to activate.”
“Went to the Lacey, Marvin Road store to change back to Verizon from 2 1/2 very long months at AT&T. Due to the myriad of problems at the other carrier switching back was less than smooth. Thanks to Trevor going WAY above and beyond, 6 hours (yes 6 entire hours) and maybe a dozen or more calls to various departments I was able to switch back to Verizon finally. Even with the numerous difficulties and problems the entire Verizon team - especially Trevor - were able to get my issues resolved. I was with Verizon for 25 years before being tempted to switch - I don’t see that changing again anytime soon. Thanks Trevor!”
“Great customer service, my sister needed to repair her old phone and walked out with a newer phone. Michael helped us and he was informative and detailed explaining the process. Very easy, quick and smooth one.”
“I love coming in here. I kid you not. Every time something is wrong with my phone. I find myself right back to our Lakewood Cricket store. Where thankfully we are always greeted/helped by Roxanne and her team. I'm not cell phone savvy. I thank her and her team for always being there for. It's always laugh because there's never really anything wrong with my phone. It's truly owner error. Till my next phone defaults.
Again, thank you Roxanne and team.
Rose”
“Amanda is this best! Had a small issue with phone and she fixed it with grace and professionalism. Will never go anywhere else! And Mercedes! Oh my gosh girl THANK YOU FOR YOUR PATIENCE!!!”
“Taytum was awesome ! He helped me immediately when I walked in . He helped me set up my new phone and figure out how to get in my apple account. The entire process was quick . I highly recommend Taytum .”
10AM - 7:30PM
7217 Martin Way E, Olympia
Mobile Phone Accessories
“The guy was supper cool and honest even when he had no good news to tell me or could help but hey, If you're a existing Metro Customer and needing a new phone that's how they are. Because of Metro I would've gave a 2 star rating. But because the employee was straight up, and the fact it smelled like pizza inside ?. That bumps it up.”
“Had to get a new phone in a hurry and had the pleasure getting Gracie to help. She was very helpful, friendly and overall made the experience pleasant and easy. Would recommend this store. #Ask4Gracie ?”
“Lost my phone. Went to Boost Mobile to check phones out. The young lady that helped me was awesome. After she pulled up my information, she says "oh my, with a smile, that is a very old phone." She took care of me. New phone, and I was on way.”
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“Chris was super awesome and very helpful at the DuPont Verizon store. He took great care of my wife, son, and myself while offering us really great deals on upgrading all of our phones with limited to no increase in our monthly plan. He was great with the customer service and really took great care of us while dealing with multiple customers.”