Verizon Authorized Retailer in Lacey, WA, Victra, strives to provide an excellent customer experience. Their knowledgeable and dedicated store consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the store for its great service and proximity. The staff, including Kolby, Josh, Cody H., Daniel, and Trevor, have been described as helpful, knowledgeable, and patient in assisting customers with phone upgrades, finding the right products and services, and securing the best deals. Customers have appreciated the staff's efforts to address their communication needs and provide a pleasant shopping experience.
Trevor was fantastic, really ensured our needs were met
July 2026
I had the best experience at this store and they helped me so much with setting up my new devices I got on Friday! Natalya was the most funniest and kind employee and GM I have seen and worked with in a very long time. I recommend going to her and this store
July 2026
Had a positive experience replacing my old IPhone SE. Dylan and Kolby helped me find the best plan and dealt with some complications with Verizon corporate on the phone for me.
