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“I've always had excellent service at this location. Today I dropped in just to get my oil checked and topped off and Tyler was a huge help. Highly recommend! I've taken my car to your many times and have always been satisfied with their service!”
“They did a full exterior detail on my 2012 Audi A4 Avant, and with the exception of some deep scratches that need repair, it looks good as new. A teenager complimented me on my cool car. Enough said.
Need to say more - another compliment came my way today on the car. And working with the folks at FX was great. Very flexible, very customer-service oriented. Highly recommended.”
“Need your oil done but don't want to pay an arm and a leg for it? Go to Smiley's. Fast service. Great staff. And amazing prices. Trust me when I say this, Smiley knows what he's doing and he does it well. One of the best oil change companies in Monroe. I just had my oil changed there a couple days ago. I was in and out in just over 15 minutes. I guarantee you won't regret it.”
“They were real good identifying my wheel hub bearing problem, and did a thorough inspection with pictures. I had a great experience, and will be back. Thank you Will??”
“I don't know a lot in cars, but I was done with walking off from dealer's service and feeling like ripped off each time my car needed servicing. A freind told me about this place about 2 years back and I have been coming to AA auto since then.
Mike is straightforward, to the point and gains trust in the first meeting. His team, Blake and Meldrick are superb!! Hardworking and honest team!! Thank you!”
9AM - 5:30PM
17657 Redmond Way, Redmond
Oil Change
“Honestly, I havent made an appointment yet, but seeing the detailed responses from management to those that had false narratives is making me want to. Ill update when i get my transmission repaired.
Side note: i never understood why people dont post what their expenses were, and for what, so ill be doin that too especially if i have any other serious repairs (i do 80% of the work on my mini sans anything that requires lifting things out of the bay)
Update 1. They have been very responsive, i dropped my car off the day before the appointment, Which was june 16th, And everything went smoothly. I was quoted around 420$ for transmission service on my 2015 mini cooper. I made sure to ask for pictures/videos. They are also letting me keep the car there while im out of state and theyre workin on the car. Phenomenal customer service so far ?
Update 2. I specifically asked for photos and/or videos of the work they were doing. I have received none. Is there shavings in the fluid? Are the gears abnormally worn? I wouldnt know bc theres no photos. They did NOT communicate at all over the course of 6 days, until i had to message Matt about an update. He tells me the engine torque mount needs replaced bc of vibration, okay good catch, but is the mount broken? Or is it just loose? He quoted me 170$ for the replacement. I pick up the car on june 25th. This is VERY FAIR pricing so i can give leeway on less talkin while theyre doin all the workin. Matt ended up sending me the photos after i asked again and clarified he had planned to show me when i got there to pick up.-its not his issue, though ive had service repairs go south when i didnt have consistent updates.
Last update: yall, how this man gonna do transmission repair and my radio is working better?! And they cleaned the front seat mats. Total was 584ish and the mini is running smooth. Absolutely coming back, and i suggest you do too
Bringing my friends MDX, ill keep yal updated”
“Apex takes care of their clients. Quality work and building trust is prioritized over making a quick buck. They confidently completed the warranty engine replacement for my Nissan and got it running like new. When my AC started dying in the summer, they generously repaired it for me free of charge, while also getting rid of an annoying squeaking sound I had offhandedly mentioned. I do not know of any other place that is willing to go the extra mile like Apex does!”
“The Valvoline service team was very quick, and thorough as well of being polite. I appreciated them not trying to sell me services not needed. They also made sure I received the best promotional discount.”
“Tyler was Great to talk with the day before about getting my A/C Recharged here at the Redmond, WA location.
The Entire Team helped me a lot with their Great Customer Service.
I also got my Oil Changed here.
I will be coming back to Jiffy Lube for my next Oil Change Ect…
Thank You!
Christine P.”
“My car was broken down at the hotel I was staying. They helped me push my car over to their shop free of charge so I wouldn't need a tow truck. They also got my car in and out as fast as possible so I wouldn't have to get another night at my hotel.”
“Ahmed was such a wonderful representative. He was genuine with the recommendations and revealed all kinds of car troubles that we neglected! He took care of our car in a very fast manner, we had great experience. Thank you!”
“We went in last Saturday afternoon, May 26th, to get a full synthetic oil change. We had a wonderful experience. Everyone working there was friendly, quick and well trained. Really impressed.”
7:30AM - 6PM
14985 N Kelsey St, Monroe
Oil Change
“Very helpful people! They fixed my headlights and explained everything in very clear and understandable terms. Very professional team that is also very personable. Great to work with, and now my headlights work so incredibly well! Very grateful to them especially in these dark Washington months!”
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“I have always been happy with the service but this last time I felt was above and beyond. This past Friday I went for an oil change an hour before closing. Both bays were being used, but I was hoping to get in and take my toddler and dog for a walk during the service in order to cram everything into our ever busy schedule. Nestor was very kind and accommodating! I highly recommend this Jiffy Lube location. Thank you!”