Oil Change in Redmond, WA

“What a great group to bring a vehicle in for repair, car or truck. I have brought both and all issues resolved. If needed within the day. From Mercedes to Chevrolet.
Thanks Gabe, Mathew and the entire support staff !”

“Cub and crew came through with finding what was wrong and fixing it quickly. If you have an Audi, this is your place. They also work on VW’s and Subarus.”

“Honestly, I havent made an appointment yet, but seeing the detailed responses from management to those that had false narratives is making me want to. Ill update when i get my transmission repaired.

Side note: i never understood why people dont post what their expenses were, and for what, so ill be doin that too especially if i have any other serious repairs (i do 80% of the work on my mini sans anything that requires lifting things out of the bay)

Update 1. They have been very responsive, i dropped my car off the day before the appointment, Which was june 16th, And everything went smoothly. I was quoted around 420$ for transmission service on my 2015 mini cooper. I made sure to ask for pictures/videos. They are also letting me keep the car there while im out of state and theyre workin on the car. Phenomenal customer service so far ?

Update 2. I specifically asked for photos and/or videos of the work they were doing. I have received none. Is there shavings in the fluid? Are the gears abnormally worn? I wouldnt know bc theres no photos. They did NOT communicate at all over the course of 6 days, until i had to message Matt about an update. He tells me the engine torque mount needs replaced bc of vibration, okay good catch, but is the mount broken? Or is it just loose? He quoted me 170$ for the replacement. I pick up the car on june 25th. This is VERY FAIR pricing so i can give leeway on less talkin while theyre doin all the workin. Matt ended up sending me the photos after i asked again and clarified he had planned to show me when i got there to pick up.-its not his issue, though ive had service repairs go south when i didnt have consistent updates.

Last update: yall, how this man gonna do transmission repair and my radio is working better?! And they cleaned the front seat mats. Total was 584ish and the mini is running smooth. Absolutely coming back, and i suggest you do too

Bringing my friends MDX, ill keep yal updated”

“Nice shop. Great customer service, they took me in last minute. They treat both people and cars with respect, and their mechanics know what they’re doing. Not the cheapest, but on par with other shops in the area”

“2nd time coming to this place. They took care of an issue for me promptly, with great communication of the issue. I checked prices in the area and they were by far one of he best. When talking to one of the mechanics about the issue he was courteous and listened, overall I have nothing but great experiences with AA! Thanks Blake!

Snow messed up the bottom of my engine bay and had some stuff dragging on the ground when driving. I called in and they got me right in with the best price when calling around. Quick and good customer service. I would highly recommend.”

“Got my oil change there and the staff was super friendly and helpful. I am pretty picky with my car and usually do my own maintenance but is no longer an option.

I appreciate they triple check the oil level with another tech and the customer as well. I was a little worry about the use of vacuuming out the oil from the top but amount extracted match what I typically get from a standard drain from below. So one less worry about a strip bolt and still got all the oil out.

The standard basic car check was nice, told me my battery was starting to fail and one of my license plate light was out.

No pressure up sales and cost for the fix seem reasonable. The actual price of the oil change was $112 for full synthetic up to 5 qt. This is was good price given the area. Be sure to check online for any coupons.”

“Always get great service from this Jiffy Lube. The Her team is always super helpful informative they don’t upsell.
Really glad to have this particular team of people at a Jiffy In the neighborhood.”

“Had a flat tire this morning, had the tow take me here and that was the best decision I could have made today! They didn't have the tire I needed in inventory but they worked with me on where I could find one. Once I got the tire and brought it back, they had it on my car within minutes. Super friendly service and would highly recommend!

Edit: Just wanted to add that the feeling of genuine care was something I felt the entire time I was in the shop. They clearly wanted to help me and they came through.”

“Ahmed was such a wonderful representative. He was genuine with the recommendations and revealed all kinds of car troubles that we neglected! He took care of our car in a very fast manner, we had great experience. Thank you!”