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“Had an emergency on a long road trip. Was told to go to jiffy lube. Met a worker named Jarrod. This man was awsome! Great personality, quick, confident and a very great personality.”
“They did a full exterior detail on my 2012 Audi A4 Avant, and with the exception of some deep scratches that need repair, it looks good as new. A teenager complimented me on my cool car. Enough said.
Need to say more - another compliment came my way today on the car. And working with the folks at FX was great. Very flexible, very customer-service oriented. Highly recommended.”
“Need your oil done but don't want to pay an arm and a leg for it? Go to Smiley's. Fast service. Great staff. And amazing prices. Trust me when I say this, Smiley knows what he's doing and he does it well. One of the best oil change companies in Monroe. I just had my oil changed there a couple days ago. I was in and out in just over 15 minutes. I guarantee you won't regret it.”
“They were real good identifying my wheel hub bearing problem, and did a thorough inspection with pictures. I had a great experience, and will be back. Thank you Will??”
“I don't know a lot in cars, but I was done with walking off from dealer's service and feeling like ripped off each time my car needed servicing. A freind told me about this place about 2 years back and I have been coming to AA auto since then.
Mike is straightforward, to the point and gains trust in the first meeting. His team, Blake and Meldrick are superb!! Hardworking and honest team!! Thank you!”
“Honestly, I havent made an appointment yet, but seeing the detailed responses from management to those that had false narratives is making me want to. Ill update when i get my transmission repaired.
Side note: i never understood why people dont post what their expenses were, and for what, so ill be doin that too especially if i have any other serious repairs (i do 80% of the work on my mini sans anything that requires lifting things out of the bay)
Update 1. They have been very responsive, i dropped my car off the day before the appointment, Which was june 16th, And everything went smoothly. I was quoted around 420$ for transmission service on my 2015 mini cooper. I made sure to ask for pictures/videos. They are also letting me keep the car there while im out of state and theyre workin on the car. Phenomenal customer service so far ?
Update 2. I specifically asked for photos and/or videos of the work they were doing. I have received none. Is there shavings in the fluid? Are the gears abnormally worn? I wouldnt know bc theres no photos. They did NOT communicate at all over the course of 6 days, until i had to message Matt about an update. He tells me the engine torque mount needs replaced bc of vibration, okay good catch, but is the mount broken? Or is it just loose? He quoted me 170$ for the replacement. I pick up the car on june 25th. This is VERY FAIR pricing so i can give leeway on less talkin while theyre doin all the workin. Matt ended up sending me the photos after i asked again and clarified he had planned to show me when i got there to pick up.-its not his issue, though ive had service repairs go south when i didnt have consistent updates.
Last update: yall, how this man gonna do transmission repair and my radio is working better?! And they cleaned the front seat mats. Total was 584ish and the mini is running smooth. Absolutely coming back, and i suggest you do too
Bringing my friends MDX, ill keep yal updated”
“Got my oil change there and the staff was super friendly and helpful. I am pretty picky with my car and usually do my own maintenance but is no longer an option.
I appreciate they triple check the oil level with another tech and the customer as well. I was a little worry about the use of vacuuming out the oil from the top but amount extracted match what I typically get from a standard drain from below. So one less worry about a strip bolt and still got all the oil out.
The standard basic car check was nice, told me my battery was starting to fail and one of my license plate light was out.
No pressure up sales and cost for the fix seem reasonable. The actual price of the oil change was $112 for full synthetic up to 5 qt. This is was good price given the area. Be sure to check online for any coupons.”
“Always get great service from this Jiffy Lube. The Her team is always super helpful informative they don’t upsell.
Really glad to have this particular team of people at a Jiffy In the neighborhood.”
“My car was broken down at the hotel I was staying. They helped me push my car over to their shop free of charge so I wouldn't need a tow truck. They also got my car in and out as fast as possible so I wouldn't have to get another night at my hotel.”
“? I always come here - the team works hard & they make sure customers are taken in in a timely manner. The atmosphere is warm, friendly & welcoming.??”
9AM - 5PM
18028 Redmond Wy Ste 31D, Redmond
Oil Change
“Ahmed was such a wonderful representative. He was genuine with the recommendations and revealed all kinds of car troubles that we neglected! He took care of our car in a very fast manner, we had great experience. Thank you!”
7:30AM - 4PM
14985 N Kelsey St, Monroe
Oil Change
“Very helpful people! They fixed my headlights and explained everything in very clear and understandable terms. Very professional team that is also very personable. Great to work with, and now my headlights work so incredibly well! Very grateful to them especially in these dark Washington months!”
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“Kieran was super helpful and informative. The team here is always nice, fast, and efficient!
Edit: I've been there a couple of times since this review. Kieran helped and informed me about what was going on. The team once again was very nice and helpful.”