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“Had my problem my account resolved really quickly! Good service. They didn't treat me like a 2nd class citizen because I'm prepaid either, I was worried I'd have to send a fax to the head office or something.”
“I had no wait before being helped, and Devon was incredibly helpful in finding information that I needed and making the changes to the account that I requested. He was very clear about the costs and benefits, which helped me make decisions more easily. I'd happily come here for help again.”
“Thanks to Shawn I was able to get new phone & even got an Apple Watch ! His customer service was amazing! I see why he is the store manager need more like him !! Definitely will be back if I need anything else ??”
“Came into the store to purchase a new Samsung 25 ultra. The assistant manager Ian was more than helpful. I walked in not knowing much about the phone or t mobile services(I switched from xfinity), walked out feeling comfortable and happy with my decision. Ian explained everything to a tee! I’m super happy with my purchase and experience. Thank you Ian!”
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“Nichole was amazing! <3
Extremely helpful, worked with us through the whole process and made it super easy. Even when the phones didn't want to work she took the time and effort to make sure we got what we needed. :)”