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“Nichole was amazing! <3
Extremely helpful, worked with us through the whole process and made it super easy. Even when the phones didn't want to work she took the time and effort to make sure we got what we needed. :)”
“Jhonny is a real one. I’m just a girl and things like going to the big scary store is hard- and when I found out I had to mail in my own JUMP! Upgrade phone to receive the credit I legitimately would have just continued paying the monthly cost for two phones because did I mention- I’m just a girl?! But Jhonny boxed it up and put the shipping label on for me to just do an easy drop off at UPS. You’re an angel! Thank you! ☺️”
“Thanks to Shawn I was able to get new phone & even got an Apple Watch ! His customer service was amazing! I see why he is the store manager need more like him !! Definitely will be back if I need anything else ??”
“Came into the store to purchase a new Samsung 25 ultra. The assistant manager Ian was more than helpful. I walked in not knowing much about the phone or t mobile services(I switched from xfinity), walked out feeling comfortable and happy with my decision. Ian explained everything to a tee! I’m super happy with my purchase and experience. Thank you Ian!”
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“Had my problem my account resolved really quickly! Good service. They didn't treat me like a 2nd class citizen because I'm prepaid either, I was worried I'd have to send a fax to the head office or something.”