The Verizon store in Everett provides mobile, 5G home internet, and business services. Customers report excellent and helpful customer service, with specific staff noted for being pleasant, patient, and kind. Assistance includes resolving issues quickly, helping with phone trades, backups, updates, and returns. The service is described as making things easier compared to lengthy phone support. The store offers in-store appointments, online orders with in-store pickup, free 2-day shipping, and same-day delivery where available.