MoneyGram, a financial services provider, is known for its friendly and courteous staff who strive to provide a positive customer experience. Customers have praised the availability of convenient time slots for online order pickups, as well as the staff's efforts to accommodate their needs, even when faced with challenging situations, such as local laws regarding alcohol purchases. While the overall store experience can be somewhat chaotic and understaffed at times, the pharmacy department stands out for its excellent service. Customers have highlighted the knowledgeable and helpful pharmacists, as well as the friendly and attentive staff, who take the time to address their questions and concerns. Additionally, the bakery has received high praise for its customized cakes, which are not only visually appealing but also delicious, with customers particularly enjoying the fresh taste and affordable pricing. The ability to order cakes online and have them ready for pick-up the next day has also been appreciated. Despite some minor challenges, MoneyGram's commitment to customer service and the quality of its specialty offerings, such as the pharmacy and bakery, have earned it positive reviews and a reputation as a reliable and customer-focused business.
I went to make a return and I got there just a few minutes after their customer service area closed. I ran into Charlie who was very busy and short handed. She was kind and caring enough to make an exception and figure out a way to process my return for me. Go see Charlie. She is the best.
January 2022
I ordered my birthday cake from the bakery. I customized it online & it turned out AMAZING! It was one of the best cakes I've ever had! It was so cute, only $20 and tasted so fresh. Plus,I ordered on a Friday evening and it was ready Saturday morning. Will reorder!! Vanilla with Bavarian filling& buttercream frosting.
February 2021
The customer service for returns and exchanges are always friendly, especially Josh, what a great attitude and quick worker at the customer service station. Appreciate you guys will keep coming back!!
