March 2024
I was having a stressful day on Friday with my online banking luckily I got Maria in the call center she is great and helped me with all my issues I will continue to bank here because of her.
July 2023
Ariana is my favorite! A few of the others too, (you know who you are) but Ariana is my absolute favorite. She doesn't even work at my branch anymore, but any time I have a problem I call and bug her, and she takes care of it every time! Thank you so much Ariana!
March 2023
We have banked with NW for over 40 years and we love it but...the new system upgrade is not as user friendly nor as informative. Difficult to maneuver and down often making you log in multiple times. Needs some work and better menu options.
