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“I’ve had a couple different mishaps since joining this bank, but I can honestly say this branch, which is my home branch has gone above and beyond to help me out of these situations, including making exceptions to rules, which I very much appreciate because I really needed it at the time. Can’t say enough good things about this branch.”
“I love going into Silver Lake CCB! The people are always smiling and friendly. They made our transition to Coastal very easy, with good recommendations for setting up our various business and personal accounts. A+++”
“SnoCope is a awesome financial institution. They always have the best loan rates for car loans and even home equity loans . They treat you as a person. Excellent customer service. They frequently have work shops on various financial matters.
I have been a member for years and I am very satisfied with our relationship.”
“Kai was very helpful when I went in to the bank to make my balloon payment on my loan. I was extremely excited to learn that my balloon payment was much lower than I thought!!!
Kai was very helpful and did a GREAT job at explaining to me how much money I was saving.”
“Mariel Malone just made my day! Needed to do a wire of funds from my CFCU account and Mariel professionally walked me through all the steps (and there were plenty). Got it done, transfer will complete today. She knows her business and knows how to employ it for someone like me.
I highly recommend CFCU for all things financial.”
“I came in and Salwa helped me, I had such an amazing experience at Bank of America thanks to her! She went above and beyond to help me understand my credit and gave me real, practical advice on how to improve it. She didn’t rush me, answered all of my questions, and made something that felt overwhelming actually feel manageable.”
“Ann Chieng was an amazing help towards my cash withdrawal and opening a credit card. Truly and amazing employee, couldn’t have asked for anyone better! Thank you Ann!”
“Had a wonderful experience with all of the staff members on getting a car loan. This was my first loan and first car and they sat with me every step of the way and helping me get the car I wanted as well as extra financial help incase anything happens with this new responsibility. Very grateful to this bank and team!”
“I can’t say enough good things about my experience with Rachel at Qualstar Credit Union. She went above and beyond with her customer service—professional, friendly, and extremely timely in every interaction. She made sure everything was taken care of efficiently and made me feel like a valued member the entire time. Truly exceptional service!”
“100% genuine customer service and support at the Everett ave. Location. My experiences here are all wonderful i encourage anyone looking for a place to bank this is the place for fast friendly and professional service. Im very happy i opened my personal accounts with Colombia / formerly Umpqua bank!”
“My mom is an account holder here and needed me to deposit a check. I raced there to arrive at 5:26 hoping they really close at 5:30. I was out by 8:26. Since I wasn't an account holder I had to provide ID but it took only two minutes to complete the process! Impressed with their service!”
“Diane at WaFD did an amazing job assisting me.
I had to move funds & create new accounts. It was confusing and messy. She handled it with kindness, patience and skill. Thank you for great service.”
“Shout out to Ms. Jamie Smith for being a great representative of this BofA location on Everett Mall Way. Her actions were profound and helpful to me and my father, who were fortunate to have someone like her assist us with the notarization of essential documents. Three words to describe her would be professional, friendly, and resourceful. She put my father in touch with other representatives to assist him in a field he brought up to Ms. Jamie for guidance and opinion. Overall, Ms. Jamie was invaluable and guided us through our appointment process with ease. Since we didn’t receive any surveys about the appointment, I decided to write a review.”
“I had an excellent experience today opening a checking account with key bank. Sharmin Shampa was very friendly and accommodating. I felt very comfortable during our meeting. I highly recommend key bank for all your banking needs”
“Rex runs a fantastic operation at this location. I definitely prefer it over other nearby branches. Can't say enough good things about Rex and the team there!”
“This has been our bank for several years. Always friendly. Always accommodating. Treats for Jake are never forgotten. Recently we had some medical issues in the family. These wonderful people reached out to help with anything we needed.It’s a small bank, you feel welcomed, like family. Whether business or personal accounts they meet your needs.Julia Blackwood”
“The best banking experience I’ve ever had. From the top executives to the tellers, everyone is professional and courteous!! Look no further if you want a great local bank”
“After weeks of my wife noticing an issue with her account. Our local branch couldn't decipher the problem. The 800 number people helped some. So with no real resolution we stopped in to the Everett Financial Center. We began the quest of a solution. The third associate Mimi Sae Thang was very professional, without being dismissive she calmly listened and asked more questions uncovering the issue. She took the time to research what was going on. She was thorough, at one point she excused herself to ask her team member Lynette for more clarification. Mimi soon discovered the solution to my wife's issue. When we left, the issue had been resolved to our complete satisfaction. The Browns”
“I need help with signing into the app and Iris was amazing. She was the one who got put on the phone with. She helped me when a lot of the other employees were not being very helpful Iris is the best employee”
“This branch provides a welcoming and efficient banking environment. The staff is consistently helpful and courteous. When I decided to open a Wells Fargo account, I was seeking a more dependable banking experience than I had previously encountered. Branden was particularly helpful during the account opening process, and Alyson was very informative and patient in addressing my subsequent questions, especially regarding credit card options. I highly recommend this branch, or any Wells Fargo location, because the bankers are professional, approachable, and knowledgeable in addressing customer inquiries.”
“I’ve had several positive experiences at this branch. The staff is always professional, friendly, and willing to help. Every visit has been smooth, and they consistently provide excellent customer service.
I especially want to recognize Shay, Lorraine, and Isabella. They are always welcoming, knowledgeable, and take the time to assist customers with a positive attitude. Their professionalism and friendly service help create a great experience every time I visit.
I appreciate the welcoming atmosphere and the way the team goes above and beyond to help. Thank you to everyone at the branch for making each visit a pleasant one.”
“I have been Banking with Heritage Banks when it was City Bank a long time ago I love to bank with them because the workers are very courtesy knowledgeable of everything they do that's the reason I give him five stars but from my heart it's 110% satisfaction”
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“Title: A Bank That Truly Cares
I’ve been banking with Coastal for a while now, and I can honestly say they are more than just a bank—they feel like family. Every time I need help, whether it’s a simple question or a more complex financial situation, their team is always there with kindness, patience, and real solutions.
Their customer service is exceptional—friendly, understanding, and always willing to go the extra mile. Unlike other banks where you might feel like just another account number, Coastal makes me feel valued and supported. I always leave my interactions with them feeling confident and cared for.
If you’re looking for a bank that puts people first, I highly recommend downtown Everett Coastal. They truly understand the importance of community and compassion for banking.”