Qualstar Credit Union - Everett Branch is praised for its exceptional customer service and attentive staff. Customers highlight the positive experiences they have had, particularly with employees like Erin, Dawn, Mateo, and Don. These individuals are described as knowledgeable, patient, and willing to go the extra mile to assist customers, whether it's explaining loan details, helping navigate complex financial situations, or providing a stress-free experience. The branch is also noted for its family-friendly atmosphere and the ability to reach a real person every time customers call. Overall, Qualstar Credit Union - Everett Branch is portrayed as a reliable and customer-focused financial institution that strives to meet the needs of its community.
I am a Long time customer and really enjoy doing business with Qualstar CU.
December 2025
Excellent customer service ALWAYS! In person and the call center is excellent as well. They do go ABOVE and beyond for their customers.
September 2025
Alicia Sears of the everett branch was extremely helpful, polite, and thorough! Ive been trying to reconcile some inconsistencies and have corrections made to incorrect reporting of vehicle and credit card payments. She took the time to resolve these issues with grace and smiles! Thank you so much Alicia you rock!
