Northwest Plus Credit Union is a trusted financial institution that has been serving the community for over 40 years. Despite a recent system upgrade that has caused some user-friendliness issues, the credit union continues to receive praise for its exceptional customer service. Customers highlight the dedication and professionalism of the staff, particularly Kelly-Ada and AJ, who are known for their bright smiles, courteous demeanor, and extensive banking knowledge. The credit union has also been praised for its ability to assist customers in times of need, such as helping with home financing after a natural disaster when other banks were unable to help. Overall, Northwest Plus Credit Union is described as an amazing place with friendly, fast, and courteous staff who provide great rates and a sense of security for its members. While the recent system upgrade has presented some challenges, the credit union's commitment to its customers remains unwavering, as evidenced by the positive reviews and the lasting loyalty of its long-term members.
Friendly staff, great service. I was well taken care of by the Murphys Corner location.
June 2026
Isabella was a great help getting my set up with my account
May 2026
Lisa Shookman was amazing! Beyond amazing. Things went smoothly in our home purchasing process. I cannot give enough stars to her and the whole staff Shat, Carissa and everyone else at the Heweitt location in Everett wa. Thanks is just not enough💐🎊🎉
