The Verizon store in Everett provides mobile, 5G home internet, and business services. Customers report excellent and helpful customer service, with specific staff noted for being pleasant, patient, and kind. Assistance includes resolving issues quickly, helping with phone trades, backups, updates, and returns. The service is described as making things easier compared to lengthy phone support. The store offers in-store appointments, online orders with in-store pickup, free 2-day shipping, and same-day delivery where available.
Had my problem my account resolved really quickly! Good service. They didn't treat me like a 2nd class citizen because I'm prepaid either, I was worried I'd have to send a fax to the head office or something.
May 2025
Very helpful with an issue I was having returning my 5G home internet box. Thankyou to I think Evan was his name and his manager for all the help. You guys are truly the best
May 2025
We have to give KUDOS to Jacob (Uncle) for his extreme help today with our phones. Both my husband and I are phone/tech challenged and Jacob couldn't have been more patient and kind, not did he make us feel like we were wasting his time. *THANKS for great service!*
