Hertz Car Rental - Federal Way - Pacific Highway S
Car RentalHours:
32700 Pacific Hwy S Ste 5, Federal Way WA 98003 Hours
Wednesday
8AM - 12PM
1 - 5PM
Thursday
1 - 5PM
8AM - 12PM
About Hertz Car Rental - Federal Way - Pacific Highway S
Hertz Car Rental - Federal Way Pacific Highway South HLE provides a positive rental experience with a focus on customer service. Reviews highlight the professionalism and kindness of the staff, particularly a front desk lady who assists customers efficiently, even during busy holiday periods. Despite some challenges, such as computer issues and credit card holds, the team remains helpful and accommodating. Customers appreciate the cleanliness and new condition of the rental cars, and many express gratitude for the staff's willingness to resolve issues, including returning personal items left in vehicles. Overall, this location stands out for its friendly atmosphere and dedicated service, making it a preferred choice for many renters in the area.
Most Recent Reviews
June 2026
Good experience with employees but not found of the Toyota Grand Highlander 5'1 was hard to get in and out of for me. Not found of this car at all stiff and uncomfortable.
January 2026
Excellent service. I walked in 10 mins late for my pickup, they were closed but Netta went out of her way to help me get a car. She was very helpful and did everything she can to make sure the experience was good. Thank you Netta, appreciate your help.
January 2026
Excellent from start to finish! Netta was the best! Personable, Efficient and amazing at her job! Will definitely use Hertz again in the future! Thank you!!
More Comments(92)
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