Hertz Car Rental - Federal Way - Pacific Highway S
Car Rental
Hours:
32700 Pacific Highway South Ste 5, Federal Way WA 98003
Hours
Tuesday
8AM - 12PM
1 - 5PM
Wednesday
8AM - 12PM
1 - 5PM
Thursday
1 - 5PM
8AM - 12PM
About Hertz Car Rental - Federal Way - Pacific Highway S
Hertz Car Rental - Federal Way Pacific Highway South HLE provides a positive rental experience with a focus on customer service. Reviews highlight the professionalism and kindness of the staff, particularly a front desk lady who assists customers efficiently, even during busy holiday periods. Despite some challenges, such as computer issues and credit card holds, the team remains helpful and accommodating. Customers appreciate the cleanliness and new condition of the rental cars, and many express gratitude for the staff's willingness to resolve issues, including returning personal items left in vehicles. Overall, this location stands out for its friendly atmosphere and dedicated service, making it a preferred choice for many renters in the area.
Most Recent Reviews
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September 2026
My car insurance booked a rental through here while my car was in the shop after a hit and run. When I arrived, they didn’t have any cars available, but went above and beyond to have one brought to this location from the airport while I waited. Nice folks, no complaints!
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September 2026
Despite being the only person at this location, the girl at the front counter was doing the work of three staff. Shame on Hetz for not having enough people to assist but luckiky she could multi task and do all herself. She was amazing
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September 2026
Netta is the one woman show who keeps things moving at this hertz!! So helpful and quick to solve problems from online reservations, highly rec this location!!
More Comments(98)
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