William was incredibly caring and friendly. His above and beyond service saved our weekend when most other shops were closed. He just made 2 lifetime Pep Boys customers
January 2024
Friendly staff, reasonable price and great service. Went for replacing two worn out tires with new ones. They said it would take 45 minutes to an hour. It was done in 45 minutes. I paid and was out the door in an hour. Much, much better than a dealership experience I had before.
January 2024
We have always had a great experience with the federal way pep boys, with all of our cars. The service, professional people, everything has been a great experience that is why we keep coming back.
