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“They were very nice and helpful to me. I was nervous about going in because I haven't mailed anything before but they put me at ease and walked me through everything”
“The ladies who work at this post office are always kind and helpful. I appreciate it because in today's society people seem to be too busy to be helpful or kind”
“Genuinely some of the nicest people I’ve met work here. They are so competent, professional and move with intention and efficiency. They are always helpful. They deal with so much on a day to day basis, including staffing shortages, busy hours and some incredibly rude customers, yet they always manage to maintain composure and get the job done.
Our post office workers are taken for granted and should be better acknowledged for all the hard work they put in to make sure our mail reaches its destination.”
“I take pride in delivering excellent customer service—but I have to say, she was even better than me. I initially had some concerns, as my past experiences with USPS staff haven’t always been very customer-focused. However, she completely changed my perspective. I confidently gave the highest rating ⭐️, and I’m genuinely happy with the service I received.”
“I visit alot of post offices (run a small business) and this one is always the quickest. I also appreciate the outside drop box for drop off hours outside of 9 - 5.”
“I've been dropping packages off for my business in the morning and the atmosphere here is always very friendly. Today I got help from a manager named Andre and I was extremely grateful! He suggested a package pickup service for my at home business and helped me get everything set up. He was also great with my two year old who was with me at the time. Highly recommend! :)”
“I have been attending this post office for quite some time now and I have never encountered a problem. Today, in the morning, I went in to mail some letters and needed help with questions and both clerks (female) were very polite, professional and helpful. I was there after 10:00 AM in the morning and there was no long line everyone there, customers and clerks, were pleasant and courteous.”
“I’ve been coming to this Post Office for years and the Staff are very helpful and friendly!. They try their best to move the line as quick as possible especially during the holidays.
Thank you ? for the Excellent Customer Service ???”
“The post office was great. The staff are very friendly and helpful. But you're carrier's keep delivering my mail to my neighbors! What's the deal???”
“They open at 10am. I was here on 11/29/23. There was no line and the lady there was extremely nice and very helpful. In and out in minutes. No hassle, no fuss no complaints. Went in shipped my stuff and left.”
“The lady I spoke with this afternoon was incredibly helpful and friendly. It was a breath of fresh air compared to my last few experiences. Thank you guys for taking the time out of your day yo accommodate me and my anxiety!”
“Came in here twice for passports at different times.. First one was for myself and I had the asian older guy help me right away and he was very nice and accommodating. Second time i had the older white lady and i forgot some paperwork for my baby, but she was VERY patient with me (I was so embarrassed bc i forgot one thing) but she assured me everything was ok and printed it out for me.
Im horrible with names, but i appreciate both so much! Its stressful getting passports.”
“Fast, convenient, lots of parking. There's gift cards and greeting cards available for sale inside during business hours only. Lobby open even after hours. Missing 1 star because entry area stinks, there's a homeless person leaving trash outside the USPS.”
“Auburn, Washington. Great service. Miriam was professional yet personable. Someone you'd enjoy having tea or coffee with and talk about anything and everything! I observed her coworkers being equally efficient and greeted all customers with a smile.”
“THIS IS NOT A POST OFFICE.
The reviews for this address inaccurately describe this location as a package or mail delivery office. It is a USPS mail distribution center.”
“Sharing my experience picking up a package at the annex - first time there since my package ended up here where tracking stated “held at post office per customer request” which was odd because I made no such request. In any case, I found out via usps.com this was the pickup location for my address. I didn’t have to wait long for the lone staffer, who was very pleasant, took my info to retrieve my package. Signs clearly labeled to ring the bell (and that it may take a few minutes since there is only one staffer) - which I felt was fair. Thank you!”
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“I have nothing but positive things to say about this place, the staff are consistently helpful. I’ve been a resident of Federal Way for 12 years and not once have I had a bad experience here.
They always know exactly what to do. One tip I’d highly recommend is, whenever you’re shipping something, take the time to go to the front counter and get a receipt, it adds an extra layer of protection for you.”