The UPS Store #0174 in Federal Way, located in the Twin Lakes Shopping Center, is a locally owned and operated business offering a variety of services including packing, shipping, printing, notary, shredding, and faxing. Customers appreciate the friendly and professional staff, who are always ready to help. Many reviews highlight the excellent customer service, with employees being described as happy, patient, and quick in their work. The store is a popular choice for Amazon returns, with a smooth process that gives customers confidence in handling their shipments. Overall, The UPS Store provides a welcoming atmosphere, making visits pleasant and efficient for all.
I needed help with small business services, and everyone at this store was extremely kind and helpful!
December 2024
UPS has never let me down. The employees at the Twin Lakes Shopping Center are always happy and always helpful! I most use the store for Amazon returns, and the process is always a breeze
December 2024
The moment I stepped into the store, I was immediately acknowledged. I thought that was very professional. The customer service agent was so friendly and helpful, and his smile alone just lit up the store.
