Jaguar of Tacoma is highly praised for its attentive and friendly customer service. Staff members like Michelle in the service department and Charles in sales are recognized for their professionalism, honesty, and personal approach. Customers appreciate how Charles smoothly handled the purchase of a new vehicle, providing a positive experience without pressure. Michelle consistently delivers outstanding service, whether assisting with repairs, key fob replacements, or recalls, often going above and beyond by washing vehicles or personally delivering them. The dealership’s team is known for being informative, cordial, and dedicated to meeting customer needs. They are committed to finding exactly what customers want, as seen when they went above and beyond to locate a specific vehicle. Overall, Jaguar of Tacoma is appreciated for its excellent customer service, honesty, and a smooth, no-pressure buying process, making it a trusted dealership for sales and service needs.
Aubrey and Brett are Knowledgeable and Professional . I was in and out the technician figured out my issue with my Jaguar and Fixed it in a timely manner. JAGUAR is Blessed to have them on your team. Keep On Keeping On . Thank you 💯🤗
May 2026
Excellent service. Beautiful showroom and waiting area.
April 2026
Wonderful and very helpful experience. Michelle was very helpful, accommodating and very pleasant and supportive!
