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8:30AM - 6:30PM
2602 S 38th St a, Tacoma
Shipping Centers
“Not long ago I came into the UPS store to drop off my Amazon returns as normal. BHIM is the customer service employee who helped me. I didn’t realize I had some somehow chosen the return option that needed packaging. He helped me in a time when I was in a hurry. I had no time to waste that day. He was great. He made my day. He and all the reps at that location are always so nice and so helpful. The location is by Tacoma Mall on 38th street. They are a special crew.”
“We didn't even know this little shop existed, but they were a great help with our wedding announcements. Their prices were good, they were very friendly and accommodating. We will go back.”
“(Translated by Google) The best place to do your taxes!The best place to do your taxes!(Original)El mejor lugar para hacer tus impuestos!The best place to do your taxes!”
“Truck Drivers delivering to building 300: Follow Google Maps directions, not your trucking gps. Stay to the left lane and follow signs for Matson. Check in with guard shack. Proceed to shipping and receiving office - window 3. Must have hi-vis vest and booking number.”
9:30AM - 6PM
3901 100th St SW Suite #5, Lakewood
Shipping Centers
“Nice friendly service. If you're sending large boxes to the Philippines but are not concerned about the snail-pace shipping via cargo ships, then this is a cost-effective alternative. Otherwise, it's going to cost you five times or greater to mail a Balikbayan box (no weight restriction) to the Philippine Islands.”
“Huge props to Adrian who helped me ship out my 4 boxes. He was dealing with a big crowd by himself, but had a good sense of humor and was moving through customers as quickly as he could.”
“Was here on a busy Friday and was delighted to see the level of customer service Amber was able to achieve while Tony was helping a customer with all the steps to use the amazon return process. It was nice to see! Will use this location again.”
“The staff at the Harbor Hill UPS location in Gig Harbor is very helpful, accommodating, professional, and most of all knowledgeable about all things UPS and package delivery services. I'd like to call specifically with a multiple star assistance, Alex Foster. She not only confirmed all of the correct information for the returns my wife asked me to do for her but she also provided detailed information on shipping time for a package going to my family members for their birthday celebration. She remained calm and collected as I had to navigate through the items my wife passed off to me in a hurry to be processed for returns. Despite some of the items not having the correct barcode information, she allowed me the necessary time between customers to call my wife and work through with her the correct information for the appropriate product returns. Alex embodies elements of customer service from active listening to excellent closure on specific needs that my visit revolved around. All UPS location service personnel were as effective as Alex, I'm sure the UPS stores across the board would be setting records daily. Please ensure someone at the UPS store leadership level that oversees the programming of store like this one get a note to Alex . Their location details are, harbor Hill UPS store, number 6838
5 star but would give 100 stars if it were an option”
7:30AM - 4PM
1905 Lincoln Ave, Tacoma
Shipping Centers
“so grateful to honolulu freight for helping me get crate of furniture to mainland from honolulu when i wasn't in honolulu. price was right. incredibly helpful and responsive beyond expectations.”
“Oh my gosh! These people are so nice. The 1st time I went in I thought dang they are having a good day the 2nd time I was like hmm they are so happy here and then when I went in this morning I literally wanted to work there. The lady that helped me was awesome happy smiling friendly and yes I really want to work there now. I REALLY LOVED THE ATMOSPHERE OF THIS SHOP”
“I had an outstanding experience at UPS. I had the pleasure of working with Sushan. She was kind and very patient with me. She made my experience a breeze, and I’m thankful!”
8:00 AM - 5:00 PM
One Sitcum Plaza, Tacoma
Shipping Centers
“Port of Tacoma is a great company, with a knowledgeable and hard working staff. They are always responsive and pleasant to work with. I would highly recommend them to anyone.”
“The staff are all very knowledgeable and professional. They give you different options on your shipping, and they are patient and respond kindly to questions. There was a notary on site, and I know that they were working on various passport application steps with some customers.”
“Been there to drop off a box,the two girls working there were complete angels,helping me getting the info emailed to the store,for I did not the ability myself! My hats off to these beautiful girls”
“Came in for an impromptu notary service. Katherine was VERY busy and had to catch a flight shortly, but she squeezed me in without an appointment. She had numerous interruptions, but multitasked impressively. The rest of the staff was likewise focused. Sense of humor was also evident.”
“We stopped in the Fedex at 2220 S 37th St Suite 8 in Tacoma (near Costco and REI) to get an expedited passport. Every one of the FedEx staff we encountered was very friendly helpful. At one point in the process, we got stuck. Thao brought us over to her computer and walked us completely through the online process, printed our paperwork, took the pictures, guided us on all that we need to complete the application and then prepared the application for mailing. We received a text in the next hour that our application was picked up and on its way! Thank you Thao! We couldn't have done it with out you!”
“The service provided was exceptional! Manny displayed professionalism, kindness, and friendliness. He efficiently resolved my request within two minutes. Without a doubt, this has been the best experience I've had at a ship/print office compared to other companies!”
“Overall good location. I went into you send a couple of faxes and the staff were very helpful. They were quite busy, but they were working to get everyone through as quickly as possible.”
“I was a mess when I entered FedEx and was struggling with getting medical paperwork printed for my appointment. Shay stepped in and demonstrated the most wonderful customer service. She helped me read what I couldn't see and did not make me feel stupid for struggling. She was informative and pleasantly knowledgeable of her job, which she displayed as she helped me get the documents printed. I will be recommending this location to everyone and more specifically will direct them to the wonderful employee Shay. So they too can see I was not exaggerating about how awesome she is.”
“This store is fantastic and I would not hesitate to come back here. I have recently had a couple bad experiences with the UPS stores so my hopes were not high when I went in, but Sofia and Andrea went above and beyond to be helpful! They were both wonderful with my shipping needs and maintained friendly attitudes with a clear customer service focus. They were efficient and kind and should be recognized for their excellent service.”
2:30 - 4:30PM 9:30AM - 1:30PM
9040 Reid St, Joint Base Lewis-McChord
Shipping Centers
8:30AM - 6PM
3801 N 27th St, Tacoma
Shipping Centers
“The employees at this location are always so nice. I went in to send my passport renewal application and I didn't really know what I was doing. Brittney didn't even second guess, just started assisting and literally filled everything out for me. So thankful she was willing to go above and beyond because I was stressed it do it wrong.”
8:30AM - 6:30PM
2522 N Proctor St, Tacoma
Shipping Centers
“I don't understand the bad reviews,seems like alot of people just complaining to complain.
I've been going here for 14 years and the last 4 years or so I'm a regular user of their services and they are great.
Yes the line can get long
But that's because they process HUNDREDS of returns for Amazon,literally hundreds a day.
The owner is a sweetheart,and probably the hardest working person in the Proctor district.”
“My sister put the wrong zip code on a package she sent from Massachusetts.I put in a lost mail notice and the very same day, I received a phone call fromRudra. He was so helpful and kind. He gave me the phone line to the Parkland so I could contact them directly! Thank you for the prompt, professional service!!”
“Always ready to help me with whatever I am to purchase. The store on 121st & Pac Ave is Near my home and has convenient hours. Great employees even when the store is busy, they are there to serve with a great attitude! And most of my visits are to ship FedEx!”
8:00 AM - 5:00 PM
1614 Lincoln Ave, Tacoma
Shipping Centers
“XPO delivered an exercise bike for me. Everything went perfectly. They called 30 minutes out, arrived on time. Moved their truck so it wouldn't obstruct a neighbor. They assembled the bike in the truck so as not to make a mess in my house. Delivery and installation was quick and careful. Team was courteous. Couldn't ask for a better delivery.”
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“Stopped in here today to drop off a few pre labeled UPS packages and saw Brandon. Great place, friendly people and no line. Definitely will be bringing my packages here from now on.”