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9:30AM - 6PM
3901 100th St SW Suite #5, Lakewood
Shipping Centers
“Jeannette was very helpful as a first-time sender! She even got me a better discount with a promo as Active Duty military. 10/10 would recommend to any kabayans in the area!”
“Came on Saturday to drop off a package and the worker named Alex was very helpful and patient with me, Would love to come back here in the future the staff was very friendly”
“Friendly, helpful staff, short lines, in house print services. Plenty of parking. Great place to ship a package or get help with print services. Can get your business cards printed fast here.”
“Wow, I just walked out of this location and I have to just say Sierra is incredible. I had a stockpile of returns that all had different ways of being returned, but she was patient, helpful, and extremely friendly to work with. I hope her manager and co-workers see this because she should be recognized!!! Thank you, Sierra!!”
“I just wanted to send a thank you and a great review to Shauna and the team at FedEx office in Tacoma.
After trying to print at the library that closed at 6:00 p.m. I sent a last minute print job to the store. I called desperately and right away Shauna sprung into action to get everything printed for me. When I decided to do self-service on the laminator she lent a hand even as time was ticking towards closing. I watched her balance four customers at closing time and still with a great positive attitude.
Thanks a thanks again, Shauna!”
“Shipped a Lexus LX from Seattle to Kona. Had to pick up in Hilo and car arrived in perfect shape. Doc workers in Hawaii were on strike (not Matson’s fault!) so had to come back for our car. The associate who helped was so attentive and understanding. It was 100% out of her hands and again, so helpful. We’re getting ready to bring the car back to seattle and will use Matson again. We’ve used them 5 times a now (Seattle to Hawaii and back between containers and vehicles) and will use again. Mahalo Matson for a good experience!”
“I've been here a few times delivering refrigerated loads. The office staff are very friendly and quick to get you a door. The guy in the back unloading is really friendly as well. Usually unloaded and out the door within 1hr. 4 stars for the very tight backing.”
“I have been doing my taxes here for over 3 years and even tho I been moving to different states annia is always so helpful. She does everything fast and efficient and always with a great attitude. Everything is done through email and text and she still manages to answer all of questions and concerns. BEST PLACE TO DO YOUR TAXES!”
“Always ready to help me with whatever I am to purchase. The store on 121st & Pac Ave is Near my home and has convenient hours. Great employees even when the store is busy, they are there to serve with a great attitude! And most of my visits are to ship FedEx!”
“Quick delivery. Driver was very helpful and polite. When I spoke to the person in the office who sets up the shipment and delivery they were courteous and made sure that I was taken care of. Recommended A++”
“The Asian lady in this store is cheerful and has great customer service. All the employees do. When my package needs tape, they don't try to get me to buy tape or charge me. They'll tape up where I need it and are always gracious about it. All good employees. It's not that the Pearl Street UPS has bad employees, I don't mean that. But if you need a little extra tape, go to Proctor and get the extra customer service. Pearl won't help you with tape problems.”
“Port of Tacoma is a great company, with a knowledgeable and hard working staff. They are always responsive and pleasant to work with. I would highly recommend them to anyone.”
“Always willing to drive a little further to come to this location. Regan at the front desk is always super nice, helpful, and efficient :) the wait isn’t too bad compared to other locations and there is usually parking available.”
“The post office was great. The staff are very friendly and helpful. But you're carrier's keep delivering my mail to my neighbors! What's the deal???”
“I was recently at the USPS in University Place and I am shocked to see this score. Everyone was super nice. Really. They were. What is up with the bad scores? We need to fix that.”
“XPO delivered an exercise bike for me. Everything went perfectly. They called 30 minutes out, arrived on time. Moved their truck so it wouldn't obstruct a neighbor. They assembled the bike in the truck so as not to make a mess in my house. Delivery and installation was quick and careful. Team was courteous. Couldn't ask for a better delivery.”
“I ordered an item and nowhere did the ordering process tell me a signature would be required, so when my package delivery was attempted while I was at work, I had my package held at the facility. I walked in, simply gave my tracking number to the specialist and about 2 minutes later I received my package. Easy!”
“The lady I spoke with this afternoon was incredibly helpful and friendly. It was a breath of fresh air compared to my last few experiences. Thank you guys for taking the time out of your day yo accommodate me and my anxiety!”
“The team at this Central Transport terminal consistently delivers great service. The team is professional, efficient, and focused on getting the job done right. Freight is handled with care, The staff always goes the extra mile to keep things moving smoothly. Really appreciate the reliability and dedication here. An excellent operation all around.”
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“Stopped by my local UPS Store to ship back some brochures that were printed incorrectly, and I had another great experience. As soon as I walked in, the staff greeted me with a friendly welcome and quickly helped me get everything packaged and sent back without any hassle.
The store was very clean, organized, and offered a wide variety of shipping and business services. What stood out most was how helpful and professional the team was throughout the process. They made what could have been a frustrating return very simple and stress free.
I've visited several UPS Store locations over the years and honestly have yet to have a bad experience. The consistency in customer service is impressive. Thank you to the team for the friendly service and quick assistance. Much appreciated!”