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“I am always helped by the kindest man whenever I stop by often to drop off packages for my job! He always smiles so nicely and is so polite and patient even when it's busy. I would go out of my way to come here just for the nice customer service experience :)”
8:30AM - 6:30PM
2602 S 38th St a, Tacoma
Shipping Centers
“Stopped by my local UPS Store to ship back some brochures that were printed incorrectly, and I had another great experience. As soon as I walked in, the staff greeted me with a friendly welcome and quickly helped me get everything packaged and sent back without any hassle.
The store was very clean, organized, and offered a wide variety of shipping and business services. What stood out most was how helpful and professional the team was throughout the process. They made what could have been a frustrating return very simple and stress free.
I've visited several UPS Store locations over the years and honestly have yet to have a bad experience. The consistency in customer service is impressive. Thank you to the team for the friendly service and quick assistance. Much appreciated!”
“I had a wonderful experience at the Postal Annex, Becca assisted my husband and I with shipping an expensive package with expedited service. The customer service was attentive, helpful, and very quick and painless. Would suggest this location to anyone needing shipping or notary services.”
9:30AM - 6PM
3901 100th St SW Suite #5, Lakewood
Shipping Centers
“Jeannette was very helpful as a first-time sender! She even got me a better discount with a promo as Active Duty military. 10/10 would recommend to any kabayans in the area!”
“Best independently owned UPS store. Staff are knowledgeable, accessible by phone and well staffed. They have a self service kiosk and are amazingly efficient with processing and packaging shipments.”
“So easy to use. This store has a station where you can scan your own items to drop off, whether it's an Amazon return or an item you're sending out. They also have 3 stations with attendants when it gets busy. Rarely have to wait at all.”
“Friendly, helpful staff, short lines, in house print services. Plenty of parking. Great place to ship a package or get help with print services. Can get your business cards printed fast here.”
“Michael is an absolute sweetheart. They were so helpful today and unbelievably friendly. They are a gem and this location is incredibly lucky to have them on their staff.”
“Wow, I just walked out of this location and I have to just say Sierra is incredible. I had a stockpile of returns that all had different ways of being returned, but she was patient, helpful, and extremely friendly to work with. I hope her manager and co-workers see this because she should be recognized!!! Thank you, Sierra!!”
“I just wanted to send a thank you and a great review to Shauna and the team at FedEx office in Tacoma.
After trying to print at the library that closed at 6:00 p.m. I sent a last minute print job to the store. I called desperately and right away Shauna sprung into action to get everything printed for me. When I decided to do self-service on the laminator she lent a hand even as time was ticking towards closing. I watched her balance four customers at closing time and still with a great positive attitude.
Thanks a thanks again, Shauna!”
“Shipped a Lexus LX from Seattle to Kona. Had to pick up in Hilo and car arrived in perfect shape. Doc workers in Hawaii were on strike (not Matson’s fault!) so had to come back for our car. The associate who helped was so attentive and understanding. It was 100% out of her hands and again, so helpful. We’re getting ready to bring the car back to seattle and will use Matson again. We’ve used them 5 times a now (Seattle to Hawaii and back between containers and vehicles) and will use again. Mahalo Matson for a good experience!”
“I have been doing my taxes here for over 3 years and even tho I been moving to different states annia is always so helpful. She does everything fast and efficient and always with a great attitude. Everything is done through email and text and she still manages to answer all of questions and concerns. BEST PLACE TO DO YOUR TAXES!”
“Always ready to help me with whatever I am to purchase. The store on 121st & Pac Ave is Near my home and has convenient hours. Great employees even when the store is busy, they are there to serve with a great attitude! And most of my visits are to ship FedEx!”
6:00 AM - 8:00 PM
1314 E 26th St, Tacoma
Shipping Centers
“Quick delivery. Driver was very helpful and polite. When I spoke to the person in the office who sets up the shipment and delivery they were courteous and made sure that I was taken care of. Recommended A++”
8:00 AM - 5:00 PM
One Sitcum Plaza, Tacoma
Shipping Centers
“Port of Tacoma is a great company, with a knowledgeable and hard working staff. They are always responsive and pleasant to work with. I would highly recommend them to anyone.”
“Overall good location. I went into you send a couple of faxes and the staff were very helpful. They were quite busy, but they were working to get everyone through as quickly as possible.”
8:30AM - 6:30PM
2522 N Proctor St, Tacoma
Shipping Centers
“The Asian lady in this store is cheerful and has great customer service. All the employees do. When my package needs tape, they don't try to get me to buy tape or charge me. They'll tape up where I need it and are always gracious about it. All good employees. It's not that the Pearl Street UPS has bad employees, I don't mean that. But if you need a little extra tape, go to Proctor and get the extra customer service. Pearl won't help you with tape problems.”
“I had an outstanding experience at UPS. I had the pleasure of working with Sushan. She was kind and very patient with me. She made my experience a breeze, and I’m thankful!”
“It’s a very convenient location, and the store is very neat and clean and seems to have everything needed! The prices are fair! It’s a much better experience than going to the post office that’s for sure! The people that work there seem to be very knowledgeable and most of them are really friendly. The nice thing is is you can send something but USPS there as well.”
2:30 - 4:30PM 9:30AM - 1:30PM
9040 Reid St, Joint Base Lewis-McChord
Shipping Centers
“I have to return more amazon packages than I'd like to admit. I've needed a lable printed on a number of occasions. Amozon makes it difficult & they do their best to be helpful. It's worth the price of the lables being printed. Thank you, Andrea & staff. I will eventually learn your names too.”
“The staff are all very knowledgeable and professional. They give you different options on your shipping, and they are patient and respond kindly to questions. There was a notary on site, and I know that they were working on various passport application steps with some customers.”
8:30AM - 6PM
3801 N 27th St, Tacoma
Shipping Centers
“This is hands down the best post office I’ve ever visited. The service is consistently excellent, and the staff is truly exceptional—always kind, knowledgeable, and respectful. Every customer is treated with dignity, and you can tell they take real pride in their work. Even when I'm across town, I go out of my way to come here because I know I’ll be treated well and my mail will be handled with care. Truly a standout location!”
“The post office was great. The staff are very friendly and helpful. But you're carrier's keep delivering my mail to my neighbors! What's the deal???”
“The United States Postal Service provided excellent service. The employee I interacted with was very nice, friendly, and professional. They went out of their way to be helpful, answering all my questions with patience and a smile. It made the whole experience quick and pleasant. I truly appreciate their kindness and dedication to customer service.”
8:00 AM - 5:00 PM
1614 Lincoln Ave, Tacoma
Shipping Centers
“XPO delivered an exercise bike for me. Everything went perfectly. They called 30 minutes out, arrived on time. Moved their truck so it wouldn't obstruct a neighbor. They assembled the bike in the truck so as not to make a mess in my house. Delivery and installation was quick and careful. Team was courteous. Couldn't ask for a better delivery.”
“I was recently at the USPS in University Place and I am shocked to see this score. Everyone was super nice. Really. They were. What is up with the bad scores? We need to fix that.”
“I had package delivered to wrong place, which wasn't great, but the counter folks were able to track it down, and had a driver hand it to me. The man at the counter even offered to get it when he got off work, then the driver was found.
EXCELLENT COUNTER PERSONNEL.”
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“Came to get a travel document notarized. The staff was very helpful, friendly, and personable and the store had a lot of fun magnets, cards,and such items in addition to caring for your shipping needs. Really fun spot, I'd recommend stopping by.”