Xfinity Store by Comcast Branded Partner
Internet Service ProvidersHours:
5216 Point Fosdick Dr STE 104, Gig Harbor WA 98335 Hours
About Xfinity Store by Comcast Branded Partner
The Xfinity Store by Comcast Branded Partner in Gig Harbor is a customer-focused establishment that strives to provide exceptional service to its clients. According to the reviews, the store's employees, particularly Tristan and RyAnne, have been praised for their professionalism, efficiency, and genuine care for their customers' needs. Customers have highlighted the smooth and enjoyable experience they had while visiting the store, whether it was for upgrading their internet service, obtaining a new phone plan, or resolving issues. The staff is commended for their ability to find the best deals for their customers and going above and beyond to ensure their satisfaction. However, not all experiences have been positive. One customer faced difficulties with the trade-in process for their phones, encountering issues with eligibility and having to wait for a resolution. Additionally, another customer expressed frustration with being billed after canceling their service, leading to their account being sent to collections. Despite these isolated negative experiences, the overall sentiment towards the Xfinity Store is positive. The store's ability to handle difficult situations, such as calming down an irate customer, has been highlighted as a testament to the employees' patience and professionalism. Ultimately, the Xfinity Store appears to be a reliable and customer-oriented establishment, where most visitors can expect a smooth and satisfactory experience.
Most Recent Reviews
June 2026
Changing our service to TMobile! Xfinity messed up our phone upgrade 3 times…been with them for years! Terrible service… different employees misinformed us several times which wasted sooo much time!
June 2026
I can't imagine better service. They know what to do and are very friendly.
March 2026
I cannot truly speak for xfinity as a company or weather or not you get value through them as a consumer. However, the crew managing and working In This store are outstanding. Very informed about latest tech and do their absolute best to make a pleasant experience🫶
More Comments(80)
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