Xfinity Store by Comcast Branded Partner
Internet Service ProvidersHours:
5216 Point Fosdick Dr STE 104, Gig Harbor WA 98335 Hours
About Xfinity Store by Comcast Branded Partner
The Xfinity Store by Comcast Branded Partner in Gig Harbor is a customer-focused establishment that strives to provide exceptional service to its clients. According to the reviews, the store's employees, particularly Tristan and RyAnne, have been praised for their professionalism, efficiency, and genuine care for their customers' needs. Customers have highlighted the smooth and enjoyable experience they had while visiting the store, whether it was for upgrading their internet service, obtaining a new phone plan, or resolving issues. The staff is commended for their ability to find the best deals for their customers and going above and beyond to ensure their satisfaction. However, not all experiences have been positive. One customer faced difficulties with the trade-in process for their phones, encountering issues with eligibility and having to wait for a resolution. Additionally, another customer expressed frustration with being billed after canceling their service, leading to their account being sent to collections. Despite these isolated negative experiences, the overall sentiment towards the Xfinity Store is positive. The store's ability to handle difficult situations, such as calming down an irate customer, has been highlighted as a testament to the employees' patience and professionalism. Ultimately, the Xfinity Store appears to be a reliable and customer-oriented establishment, where most visitors can expect a smooth and satisfactory experience.
Most Recent Reviews
November 2025
Got my internet/cable devices. They forgot the coax cords so I had to go back.
September 2025
Eddie was awesome.Greeted everyone that came in the doors.
July 2025
Just wanted to give a shout out to the Xfinity Store in Gig Harbor, especially Tristan! I came in yesterday very confused and there was no wait and they took immediate ownership of the situation and went above and beyond to make sure I was going to be taken care of. THANK YOU!
More Comments(70)
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