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“Had our Fiber Internet install done today and we could not be happier. Customer service is great, an actual person picks up the phone! Install was fast and professional. Speed is fantastic! Highly recommend!”
“We came to look at new phone and Bayard helped us the moment we walked in. We were able to upgrade two lines in our account. Thank you so much for the help. We will definitely buy with him again.”
“I have been having difficulties with my TMobile SyncUp Drive ever since I had to upgrade to the new style. It flat out just didn't work. I went into a different location 3 times and they couldn't help me. I called customer service and still no luck getting it to work.
I walked into this T-Mobile and they were able to help me within in minutes. The problem? The SIM card on the new SyncUp wasn't linked correctly.
Thank you team for getting this resolved for me!”
“I'm not sure why these guys get bad ratings. They were very kind and helpful. They listened to my problem and suggested an option that saved me a ton of money! I really appreciate the attitude of customers first rather than taking advantage of the vulnerable situation I was in. Thank you!!!”
“Outstanding customer service. Alexandria is a magical unicorn of patience and professionalism. Thank you so much for helping us get our seven lines ported over - I don’t know what we would have done without you! Five stars all day. ?”
“I don’t typically like Tmobiles AT ALL cause it’s stressful but this one if you ask for Diego, he’s the man. I did have to pay a lot of money to get out of my current situation but in the end I’m saving money and it’s cheaper! Shout out Diego”
“The agent was friendly and was able to relieve my problem with getting me set up so the system would allow me to pay online. I have been battling with this issue for over a year and it now will save me time.
Friendly staff helped others in the store and when someone came in they were greeted.”
“When I meet with Scott St Mary out of the Yakima region, he was a great man explained everything to the point had great customer service. I will be referring people to him because of the work he does.”
“Donovan was the super helpful! He went above and beyond providing the information I needed to set up internet service with ease and transferring my phone line. If you get overwhelmed with tech I definitely recommend heading in and getting the help and having them walk you through it- they’re willing to take the time.”
7AM - 11:30PM
Tacoma
Internet Service Providers
“I have been struggling trying to get our internet properly running in the Key Peninsula area. The customer service agents are horrible! After nearly three years we finally landed a competent technician to the house. Nathan was outstanding! He took his time to investigate the issues and resolved them. The Key Peninsula deserves better service and higher powered internet. We applied for Starlink and can’t wait to drop CenturyLink. Until then, thank you Nathan for your high level of professionalism and willingness to assist with resolving our concerns. The Customer Service call center is worthless!”
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“I cannot truly speak for xfinity as a company or weather or not you get value through them as a consumer. However, the crew managing and working In This store are outstanding. Very informed about latest tech and do their absolute best to make a pleasant experience🫶”