REI is a popular store known for its commitment to outdoor adventures and quality gear. They offer a wide range of products, including their own award-winning REI brand gear and clothing, all backed by a 100% satisfaction guarantee. Customers frequently praise the helpful and friendly staff, who go above and beyond to assist, whether it’s providing information or honoring sales early. The store is smaller than the Seattle location but typically has what shoppers need, including a large selection of bikes and cycling accessories. Recent promotions include discounts on popular brands like Osprey and REI’s own products. REI also encourages customers to check their app for stock availability and offers convenient online ordering for in-store pickup. Overall, REI is recognized for its excellent customer service and affordable prices on a variety of outdoor equipment and apparel.
Just took my kid's mountain bike in for maintenance and minor repairs. Evan was so thorough and knowledgeable and saw the repair through from start to finish- even catching a missed request upon pickup. Really appreciate the integrity of the shop and mechanics!
September 2026
The guy who helped me inspect a clearance sleeping bag was very sweet and helpful. So happy with my purchase.
September 2026
I haven’t spent as much time at the Issaquah REI, but every visit has been a great experience. The staff are friendly, knowledgeable, and helpful, and the store is well organized with a great selection.
Always an easy and pleasant place to shop for outdoor gear.
