Terrible slow service! Money order took 30 min at drive through. Person in a car behind was probably mad too! Next time, taking cash from business account took 25 min ?. What would they do if there was a line of customers?!
This is no bank they have very bad customer service. I have check I supposed to get from them in four month and every time I call they will have excuses. I ask If I can stop and pick up the check there anser sorry can't bank Policy we have to mail it to you????
I have had Bank of the West for years. They were at one time very good.... I had my first Business Loan from them over 12 years ago, but used them over 20 years. The last 2 years have been TERRIBLE. Customer service is fragmented. Staffing at branches has gone down...