Gerber Collision & Glass in Kennewick, WA offers high-quality collision auto body repair services backed by a National Lifetime Guarantee. They repair all makes and models and provide free written repair estimates. Customers have praised the excellent service and constant communication from the team, particularly Lilly Vargas, who was described as easy to work with, very friendly, and helpful in making a stressful situation much easier. Lilly's outstanding customer service, timely responses, and advocacy with insurance companies have been highly appreciated. The repair work itself has also been commended as flawless, with the vehicles being restored to as good as new condition. Overall, Gerber Collision & Glass is widely recommended as the best company for collision repair needs.
I just picked up my car from this location yesterday. I have also had work done at the Richland location. While both Gerber locations did decent work, the location on W Okanogan Ave went above and beyond with the level of communication and follow-up to make sure I was happy with the service. Lilly and the team were excellent,... read full comment
May 2026
If you have to go through a fender bender - at least a place like this can alleviate your stress. They were quick and their communication was frequent and clear. All staff was wonderful, but Lilly in particular kept me in the loop via text and went above and beyond helping me through the process every step of the way.
April 2026
Best place in town! Unfortunately I have had to visit them 3 times with 3 different vehicles and they are fast and efficient. Most recently we had the experience of working with Lilly and she is the best. She makes understanding insurance and claims easy. I definitely recommend Gerber collision.
