Gerber Collision & Glass in Kennewick, WA offers high-quality collision auto body repair services backed by a National Lifetime Guarantee. They repair all makes and models and provide free written repair estimates. Customers have praised the excellent service and constant communication from the team, particularly Lilly Vargas, who was described as easy to work with, very friendly, and helpful in making a stressful situation much easier. Lilly's outstanding customer service, timely responses, and advocacy with insurance companies have been highly appreciated. The repair work itself has also been commended as flawless, with the vehicles being restored to as good as new condition. Overall, Gerber Collision & Glass is widely recommended as the best company for collision repair needs.
I found the staff at Gerber to be both friendly and professional. Lilly V was especially helpful. I had a complicated insurance situation, but at every step in the process Lilly explained what I could expect from the insurance company and what my options were.
September 2026
Customer service is excellent and our car was fixed and looks great!
June 2026
I just picked up my car from this location yesterday. I have also had work done at the Richland location. While both Gerber locations did decent work, the location on W Okanogan Ave went above and beyond with the level of communication and follow-up to make sure I was happy with the service. Lilly and the team were excellent,... read full comment
