Gesa Credit Union, established in 1996 as a community-chartered credit union, has experienced rapid growth and now operates sixteen Member Service Centers across six counties. It is a not-for-profit cooperative dedicated to serving its members and communities, emphasizing the value of belonging. Members appreciate the helpful and polite staff, especially during in-person visits, and feel confident in the credit union’s strong fraud prevention measures that protect against fraudulent transactions. While getting loans can sometimes be challenging, the institution strives to improve its services at scale. Gesa is also highly friendly to teens, offering attractive APY rates and excellent service that leaves members feeling satisfied. Overall, Gesa Credit Union is trusted for its commitment to community, safety, and customer care, making it a valued place where members truly feel they belong.
Jessica was very professional, helping me with my business account, personal, and also making sure I understood all of the terms and conditions of my new bank. Absolutely recommend this customer service.
June 2026
I truly love Gesa... Especially the one off of 27th and union in kennewick.. I run a business and usually in a hurry And there are always quick and efficient and Eric is especially helpful and goes above and beyond....Every time!!
March 2025
Very nice tellers. But for long waits standing with a teller it might be nice to offer chairs to the elderly.
