Tillys is known for its outstanding customer service, with staff members like Grant and Sylvia receiving high praise for their helpfulness and friendly attitudes. Customers report great experiences during their visits, highlighting the staff's willingness to assist, even in busy situations or when faced with technical issues. However, some have noted that the store can get quite warm, as the air conditioning appears to be malfunctioning. Despite this, the team at Tillys maintains a positive attitude, ensuring that customers feel valued and appreciated. Overall, Tillys offers a welcoming shopping environment with dedicated employees committed to making each visit enjoyable.
Grant Jensen was the best Tilly's employee I've ever interacted with. He was extremely helpful and assisted me in finding what I needed!
December 2024
I don’t go to the mall very often, but I had an employee named Sylvia see that I don’t shop very often and she helped me to make me my experience amazing. I don’t usually write reviews, but I need the world to know how great she is.
May 2022
I have been shopping thire for years I give it a 5 store because I love your streetwhear and drip