The UPS Store #5224 in Kennewick is a locally owned business that provides a range of services including packing, shipping, printing, document finishing, notary, shredding, and faxing. Customers consistently praise the friendly and helpful staff, particularly noting the professionalism and support from associates during their visits. Many have had positive experiences with shipping and returns, appreciating the clear instructions and quick service. The store is conveniently located and has good operating hours, making it a preferred choice for local residents. While some customers wish for lower prices, they find the convenience and excellent customer service worth it. Overall, The UPS Store is committed to helping customers with all their mailing and shipping needs.
Not even a wait, friendly guy Chad. Was in and out with in 10min . Definitely will be back . Even close to home,:) thank you ups store !
July 2025
shaiel was very friendly and helpful! he gave me a good experience for my first time shipping a gift out at ups, will for sure be coming back for any shipping/return needs!
June 2025
Great customer service, clear instructions and descriptions of offerings. Friendly employees. Easy quick service. Good operating hours. Close to home. I wish the prices were lower but it's worth it not having to drive further for Fedex or wait longer for USPS
