FedEx Ship Center is a helpful and friendly business that provides good customer service. Customers appreciate the staff, especially a helpful woman who assisted despite their specific needs not being met due to form restrictions. Mark, when present, is described as beyond helpful, ensuring customers are in great hands. An older gentleman staff member is also noted for being quick, helpful, and caring. The location is tucked away in an industrial area but is surrounded by a green, beautiful environment, making it a pleasant place to visit with a dog. Customers have experienced issues with delivery attempts, such as packages sitting in Indianapolis or needing to be picked up downtown, often causing inconvenience. However, the staff at the pickup site is friendly and efficient, helping resolve delays quickly. Overall, this FedEx is regarded as a good place with caring staff, especially when Mark is working.
These guys were so helpful to me. A woman there let me use all this stuff kept helping me and it ends up i can't even use their servicesin the end because of weird parameters of my form but they were so great!
July 2024
If Mark is working, you are in fantastic hands. I had an odd situation, and he was beyond helpful. Fantastic Customer service, this FedEx is one of the good ones so long as Mark is around
February 2024
Would you like a receipt sir? Nope, thanks. Fast and friendly peeps
