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“Kenneth “Ken” Smith was my delivery driver and truly the GOAT. He was warm, friendly, and handled my package with impressive care and attention to detail. He walked me through how to make sure everything was in perfect condition and what steps to take if it wasn’t. Outstanding service like this deserves serious recognition — give this man a raise!”
“These folks are the best! Special shout out to Justin who has always been a great contact to work with. Crate Tech consistently provides quality work and service and are one of our favorite companies to work with across the country. Thanks again for taking such good care of our items!”
8:30AM - 6:30PM
13036 SE Kent-Kangley Rd, Kent
Shipping Centers
“I don’t usually write reviews, but this UPS Store definitely deserves one!
I walked in about 30 minutes before closing and honestly wasn’t sure if they would still be able to help me since I had several documents that needed to be certified and notarized. Not only did John accommodate me, but he made the whole process smooth and stress-free.
John was incredibly friendly, professional, and efficient. He took the time to carefully review everything, made sure all the details were correct, and never made me feel rushed even though it was close to closing time.
I also want to give a shoutout to Jaedan. While John was helping me, Jaedan did a great job taking care of the other customers and keeping things moving.
Before coming here, I stopped by at the UPS Renton location first closer to work, but they weren’t able to help me. I’m so glad I decided to come to the Kent Kangley location instead.
This wasn’t my first time here, and honestly, every visit has been a great experience. The staff are always helpful, professional, and seem to care about their customers.
Thank you, John and Jaeden, for the excellent service. You turned what could have been a stressful errand into a really positive experience. Highly recommend this location! ?? ?
To management: I hope you see this review and give them a raise! ? They absolutely earned it.”
“I use Navis Pack n Ship for receiving my business shipments. Ive been using them for over a year now. They are awesome! Front office is always kind and on top of the things and the guys in back always take care of me. Highly recommend!”
“Staples is my go-to store for all of my supply and printing needs. Friendly and knowledgeable staff, all the supplies I normally use and more. Why would I go elsewhere?”
“Mackenzie made my experience at this UPS location really smooth and efficient. I was able to get in and out of the store quickly, and my shipment to Ohio arrived fast with no issues. The whole process was easy, and she handled everything in a very professional and organized way.
What stood out most was how genuine and friendly she was. Mackenzie is very down-to-earth and easy to talk to, and we had a really nice conversation while she helped me. Customer service like that makes a big difference, and honestly she’d probably be the main reason I’d come back to this UPS store.”
“I was picking up a pallet from the depot. Finding the right place to be wasn’t hard, but knowing I was in the right place was a bit of a challenge. There were clues, obvious in hindsight; after following a freight truck through the south entrance, the signs for parking hung on the other side of the chain link fence off to the right, the lack of marked parking lines, another sign for will call. I think they expect you to come in the other way and then drive around when they tell you where to go wait. Anyway, if you come in the South Entrance first, park off to the right. Go up the ramp, walk in to the warehouse follow the windows to the right and get someone’s attention through the door. Friendly service, fork lift driver was courteous and careful and we had a very friendly conversation. Thank you for the safe delivery!”
“We have used Mailboxes of Kent to receive and send all our mail for years. The staff is always professional, helpful and friendly. It has been wonderful having peace of mind that our mail and packages are always secure. After having our mail stolen at our home, and horrible experiences using the USPS mailboxes, Mailboxes of Kent has been a wonderful resource for us and our community.”
“Great store (1319 - Kent), always friendly and helpful. Employee # 3050260 Super technically knowledgeable and friendly/courteous help! The kind of people you want to meet and work with for your projects. Tom”
“Had the pleasure of working with Alex and the entire Kent station team this week and they were all amazing! I needed several prints for my small business and Alex was super knowledgeable about printing from sizes to different types of paper that I could choose form… he made it all so easy. I will be back probably this week because we’re giving the business a facelift. Thank you Alex and everyone over at the Kent Station FedEx Office.”
8:30AM - 6:30PM
27020 Pacific Hwy S A, Kent
Shipping Centers
“When I went into the u p s store in federal way, two hundred and seventy second street, the associate was both kind and helpful when asked for help.Sending back a package to amazon didn't know how to do it.And he walked me right through it with no problem, really appreciated this.He made my stay there quick and easy something.I love”
“Great company to work with! Ilya and Vlad were a huge help with a handful of cross-country loads and were ready to help with any questions or concerns along the way. Definitely would recommend Delta to anyone who wants a carrier that values transparency and honesty!”
“Great service. I'm flabbergasted at all the bad reviews as I have had the pleasure of using this service and everything went smoothly. The drivers were friendly and very helpful.”
9AM - 6:30PM
6633 S 216th St, Kent
Shipping Centers
“I want to give a huge thank-you to Steven and his team at the FedEx location in Kent. Due to flood evacuations, the store had to close early, but Steven went above and beyond by allowing me to come in before business hours the following morning so I could pick up an urgent package. That level of customer service and care is truly exceptional. I’m very grateful for their professionalism, flexibility, and willingness to help during a stressful situation.”
“Called in morning-of delivery to reschedule the package for pickup and they were very helpful on the phone. Everyone in person was super nice and I had multiple delivery drivers check in to see if I’d been helped while I was waiting!”
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“We had a last minute shipment with no idea how to move it. Craters & Freighters came to the rescue, and we couldn't be happier. The entire process went smoothly and communication was great throughout. Highly recommend!”